Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,974 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 14th December 2025

202

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am very happy with the dress I got from you as my wife loves your dresses and I konw she is going to be very happy with it. I didn't pay for next day delivery but it came the day after I ordered it so very happy with the service you give your customers”

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Posted 4 years ago

“Very quick delivery. Dress was well made with good quality materials and true to size .”

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Posted 3 years ago

“Gorgeous " tessa " dress well made so thrilled with the design this is my second order of same but dress in a different colour this time . Quick delivery and efficient emails updating me when order sent etc.”

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Posted 3 years ago

“First time shopping with this company, will not be the last, fantastic clothing, great prices, perfect fit, Carnt wait to shop some more”

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Posted 4 years ago

“Website has a lovely range to choose from, had to message customer service about my order and they replied and sorted my query quickly. Dress arrived and fitted perfectly and good quality material. Very happy!”

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Posted 3 years ago

“Great. Lovely dress. Good fit. Good service”

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Posted 4 years ago

“Despite the royal mails determined attempt to delay delivery due to strike action, the item eventually arrived today!! Glad to say orders are normally delivered very quickly. As always a great product in a soft touch, stretchy but quite heavy material in a sort of comforting way. Lovely colour on lovely product. Thanks to Maria for superb customer service when queried over RM delivery time.”

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Posted 3 years ago

“Always a very good service and my partner loves the quality and choice offered.”

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Posted 3 years ago

“Always a very quick turn around from ordering to delivery”

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Posted 3 years ago

“Every dress I've purchased from you has been excellent and fitted fantastic thank you”

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Posted 4 years ago

“very quick on delivery, good quality and easy to use website with great selections!”

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Posted 4 years ago

“Outstanding service . My dress is beautiful, fits true to size”

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Posted 3 years ago

“Unfortunately my dress was too big for me which was actually a lovely surprise, as I've lost more weight than I initially thought. Very easy to return though.Shame as the Strawberry dress is lovely.”

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Posted 3 years ago

“Excellent service dress is stunning thank you”

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Posted 3 years ago

“Fantastic Love my dress fits really well. Which is great as I’m a bit lumpy”

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Posted 3 years ago

“Very happy with my new dresses.”

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Posted 3 years ago

“Great dress. Came quickly fitted really well true to size and very comfy. Just as described.”

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Posted 3 years ago

“I came across this site looking for a dress for my sister in laws wedding as my usual brand of 50s style dresses had nothing suitable, wow! I am amazed of the quality and fit of these dresses and intend to buy more in the future, delivery was great aswell”

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Posted 3 years ago

“Efficient service. They kept you informed of every stage of where your order was. The dress i ordered was good quality and the fit was good.I wouldn't hesitate to order from them again.”

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Posted 3 years ago

“Really fast delivery of a high quality item. I will be shopping here again and again.”

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Posted 3 years ago

Dolly and Dotty is rated 4.8 based on 1,974 reviews