Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,973 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 14th December 2025

202

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I bought a dress in size 8 which was a great fit! it didn't feel too hot in summer despite being black, which was great (summer heatwaves are usually terrible for someone with a gothic style!) The shipping was fast, the dress looks beautiful and the pockets are a great bonus! Thank you!”

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Posted 2 years ago

“Fab products and top customer service - would recommend!”

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Posted 2 years ago

“Lovely dress and quick delivery”

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Posted 2 years ago

“A great company with excellent customer service.”

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Posted 2 years ago

“Just love the two dresses in which I brought from Dolly & Dotty. I will definitely be buying from them again 😊👍”

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Posted 2 years ago

“Love this company. I’ve bought many dresses from them. Love them all. The last dress Janice I pre ordered and I wasn’t disappointed. It is beautiful. Highly recommend this company.”

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Posted 2 years ago

“Very pleased with the quality and look of my dress which fully meets the description. Thank you Linda”

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Posted 2 years ago

“Great the dress was lovely will definitely purchase from dolly and dotty ahain”

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Posted 2 years ago

“Very good customer service. Dresses sent very quickly. Dress material is of good quality and I love the different prints!”

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Posted 2 years ago

“Fantastic print. Beautiful dress thank you xx”

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Posted 2 years ago

“Super quick delivery.”

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Posted 2 years ago

“Lovely dresses from Dolly and Dotty in such great prints and using fab material. Their website and delivery are very good too.”

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Posted 2 years ago

“Exceed my expectation. Loved the material and swish of the dress, the cut was lovely and print was fabulous. This was my first purchase but it won't be my last. Would like to see shorter-length dresses and pick a print and add the dress to the style”

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Posted 2 years ago

“Easy to navigate website, descriptions of dresses are clear and detailed. Prompt delivery.”

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Posted 2 years ago

“The dress came within the specified order time and returning it was pretty easy (refund pending). Ordering online was pretty easy and all the information I needed was clear.”

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Posted 2 years ago

“Gorgeous dress..fetched quite a few compliments. Please make it in more colours ❤️”

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Posted 2 years ago

“I forgot how good Dolly and Dotty was! Fast delivery and quality clothes, beautiful and well-fitting!”

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Posted 2 years ago

“Stunning dress i cant wait to wear it. Great service from this company. I will shop here again”

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Posted 2 years ago

“Very easy to order and goods delivered quickly and we’ll packaged.”

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Posted 2 years ago

“Great service.. great communication…Maria was a star… I had a small problem as I purchased a size to big, I mailed & Maria she kept me up to speed on what I needed to do & it was sorted in no time. I have since re-ordered a smaller size.”

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Posted 2 years ago

Dolly and Dotty is rated 4.8 based on 1,973 reviews