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Domestly Reviews

4.6 Rating 166 Reviews
95 %
of reviewers recommend Domestly
4.6
Based on 166 reviews
Shipping & Delivery
On-time Delivery
Greater than 83%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Domestly Reviews
Visit Website

Phone:

0724951762

Email:

liam@domestly.com

Location:

17 Hall Road, Sea Point.
Cape Town
8005

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Anonymous
Anonymous  // 01/01/2019
Easy and efficient!
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Posted 6 years ago
Excellent! Karin Smit (Stellenbosch area) is the best please support her you won’t be disappointed. She is an angel! Very friendly and cleans awazingly - it is great to walk into your house after Karin was there. Love it! Will definitely recommend!
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Posted 6 years ago
Awesome service! Can definitely recommend Domestly.
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Posted 6 years ago
Love the easy way of booking and amazing support staff
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Posted 6 years ago
Really great and professional outfit. The app makes it user friendly. Very willing to cater to client needs
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Posted 6 years ago
I'm very happy with the service
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Posted 6 years ago
Excellent and efficient service from the cleaner to the support staff just phenomenal service plus cheaper than competitor as you get a whole house clean without being charged extra. It's amazing
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Posted 6 years ago
The lady was absolutely professional, did what she came for.
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Posted 6 years ago
Our cleaner is great. She is friendly, she works hard and shes good with my dog even though he can be a bit demanding.
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Posted 6 years ago
Excellent service, professional and convienent!
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Posted 6 years ago
Good and quick response on enquiry!! Price for services are very reasonable !!
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Posted 6 years ago
I have already encouraged others to use Domestly. I was impressed with the kindness and efficiency of all Involved.
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Posted 6 years ago
I know this is a long-ish review, but I have an honest review story: (And it's honest reviews like these I always hope to find in my journey when I'm doing my research on products and services.) I was previously using Domestly when they were still offering bookings intermittently (which suited my needs). I loved my cleaner, but after she failed to show up on the last minute a few times, (and Domestly not being able to get me a new cleaner in time), I felt like it defeated the purpose. I tried to use another service (which calculates per room and the amount of cleaning tasks that needs to be done) and that cost me a lot for less time and an average clean. Then after a year with no cleaner, desperation set in and I thought I might give Domestly another shot. Since I last used them their small tweaks towards service and efficiency has definitely improved. For example a checklist of chores to be ticked by you so your cleaner can concentrate on those tasks makes much more sense than a cookie cutter approach by similar companies. My cleaner also communicated in a professional manner and I could sense a great deal of training in dealing with clients and cleaning methods. Most of all the service of cleaning itself is really good. And after having your house cleaned in a professional caring way, who wouldn't feel a sigh of relief?
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Posted 6 years ago
Thanks so much for the great review Anja, we appreciate it. Definitely makes a big difference to help new Domestly users when they can see what our current user's experiences are like. Great to hear the improvements we are constantly doing are making a positive impact on our service overall. Have a wonderful festive season. Domestly Support
Posted 6 years ago
Very efficient
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Posted 6 years ago
Easy to use service
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Posted 6 years ago
Great service - user friendly website - so easy to manage bookings and payments.
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Posted 6 years ago
My first day will start tomorrow. The app is very user friendly and so far a great experience.
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Posted 6 years ago
Excellent and professional client service! I was also very impressed with Kgaugelo who was on time and worked very thoroughly. I will definitely recommend Domestly to anyone who needs a reliable and efficient cleaning service. Regards SK
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Posted 6 years ago
Tsililo is very punctual and her work is professional and she's courteous all the time. Well done and thank you. It's a pleasure to have her as my Hero :)
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(Pretoria) - Posted 6 years ago
I was very impressed with Pamela. She gave our home a thorough cleaning and was friendly and polite. I will use Domestly's services again and will recommend you to all my friends and colleagues..
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(Roodepoort) - Posted 6 years ago
Domestly is rated 4.6 based on 166 reviews