Domestly Reviews

Name: Domestly
Address: 17 Hall Road, Sea Point., Cape Town
Rating: 4.60

4.6 Rating 166 Reviews

95 %

of reviewers recommend Domestly

Company Reviews

Questions

Metrics

4.6

Based on 166 reviews

Shipping & Delivery
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0724951762

Email:

liam@domestly.com

Location:

17 Hall Road, Sea Point.
Cape Town
8005

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and efficient!”

Helpful Report

Posted 6 years ago

“Excellent! Karin Smit (Stellenbosch area) is the best please support her you won’t be disappointed. She is an angel! Very friendly and cleans awazingly - it is great to walk into your house after Karin was there. Love it! Will definitely recommend!”

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Posted 6 years ago

“Awesome service! Can definitely recommend Domestly.”

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Posted 6 years ago

“Love the easy way of booking and amazing support staff”

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Posted 6 years ago

“Really great and professional outfit. The app makes it user friendly. Very willing to cater to client needs”

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Posted 6 years ago

“I'm very happy with the service”

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Posted 6 years ago

“Excellent and efficient service from the cleaner to the support staff just phenomenal service plus cheaper than competitor as you get a whole house clean without being charged extra. It's amazing”

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Posted 6 years ago

“The lady was absolutely professional, did what she came for.”

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Posted 6 years ago

“Our cleaner is great. She is friendly, she works hard and shes good with my dog even though he can be a bit demanding.”

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Posted 6 years ago

“Excellent service, professional and convienent!”

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Posted 6 years ago

“Good and quick response on enquiry!! Price for services are very reasonable !!”

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Posted 6 years ago

“I have already encouraged others to use Domestly. I was impressed with the kindness and efficiency of all Involved.”

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Posted 6 years ago

“I know this is a long-ish review, but I have an honest review story: (And it's honest reviews like these I always hope to find in my journey when I'm doing my research on products and services.) I was previously using Domestly when they were still offering bookings intermittently (which suited my needs). I loved my cleaner, but after she failed to show up on the last minute a few times, (and Domestly not being able to get me a new cleaner in time), I felt like it defeated the purpose. I tried to use another service (which calculates per room and the amount of cleaning tasks that needs to be done) and that cost me a lot for less time and an average clean. Then after a year with no cleaner, desperation set in and I thought I might give Domestly another shot. Since I last used them their small tweaks towards service and efficiency has definitely improved. For example a checklist of chores to be ticked by you so your cleaner can concentrate on those tasks makes much more sense than a cookie cutter approach by similar companies. My cleaner also communicated in a professional manner and I could sense a great deal of training in dealing with clients and cleaning methods. Most of all the service of cleaning itself is really good. And after having your house cleaned in a professional caring way, who wouldn't feel a sigh of relief?”

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Posted 6 years ago

Thanks so much for the great review Anja, we appreciate it. Definitely makes a big difference to help new Domestly users when they can see what our current user's experiences are like. Great to hear the improvements we are constantly doing are making a positive impact on our service overall. Have a wonderful festive season. Domestly Support

Posted 6 years ago

“Very efficient”

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Posted 6 years ago

“Easy to use service”

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Posted 6 years ago

“Great service - user friendly website - so easy to manage bookings and payments.”

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Posted 6 years ago

“My first day will start tomorrow. The app is very user friendly and so far a great experience.”

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Posted 6 years ago

“Excellent and professional client service! I was also very impressed with Kgaugelo who was on time and worked very thoroughly. I will definitely recommend Domestly to anyone who needs a reliable and efficient cleaning service. Regards SK”

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Posted 6 years ago

“Tsililo is very punctual and her work is professional and she's courteous all the time. Well done and thank you. It's a pleasure to have her as my Hero :)”

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(Pretoria) - Posted 6 years ago

“I was very impressed with Pamela. She gave our home a thorough cleaning and was friendly and polite. I will use Domestly's services again and will recommend you to all my friends and colleagues..”

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(Roodepoort) - Posted 6 years ago

Domestly is rated 4.6 based on 166 reviews