Donaghy Bros Reviews

Name: Donaghy Bros
Address: 34 - 40 Maghera Street Kilrea, Kilrea
Rating: 4.80

4.8 Rating 8,251 Reviews

95 %

of reviewers recommend Donaghy Bros

Company Reviews

Questions

Metrics

4.8

Based on 8,251 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02829540001

Location:

34 - 40 Maghera Street Kilrea
Kilrea
BT51 5QN

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Donaghy Bros 5 star review on 7th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought a Rangemaster Classic 110. The fan on the back was noisy. I contacted Donaghy Bros and they were very helpful. An engineer was arranged and came out and fixed it within a few weeks.”

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Posted 3 years ago

“Great service. Delivered as promised. Very pleased with whole process and love the oven”

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Posted 3 years ago

“Excellent service great communication would highly recommend”

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Posted 3 years ago

“Fast efficient service. Would definitely use this company again. Purchase arrived before estimated arrival time.”

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Posted 3 years ago

“Easy to order, prompt service”

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Posted 3 years ago

“Fabulous service, delivery as communicated. Speedy response when contacted for extra information. Thank you.”

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Posted 3 years ago

“Present for daughter delivered on time”

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Posted 3 years ago

“FOUND this firm online and they had the cooker we wanted at a good price and in stock. Dead easy to order on line and kept us informed all the way to delivery and in time. Very polite and helpful staff only too keen to help.”

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Posted 3 years ago

“Excellent service, communication and product. Highly recommended”

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Posted 3 years ago

“Amazing service, so efficient and fabulous to liaise with. I would highly recommend Donaghy Bros.”

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Posted 3 years ago

“Great service. Cheapest price that I found. Prompt delivery. I would certainly use this company again.”

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Posted 3 years ago

“I have purchased number of items from Donaghy Bros in the past and never had any issues. I recently purchased a tumble dryer and on first use it tripped the home power supply via earth leakage. I contacted the service department and asked for a replacement. Unfortunately they did not have another one of the model I had purchased. I asked for a refund and they did not quibble over this. They arranged to pick up the defective tumble dryer and once it was back with them refunded me. I have no hesitation in recommending Donaghy Bros.”

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Posted 3 years ago

Hello Phillip, Many thanks for your 5 star review. We're sorry once again about the issues you had with the tumble dryer and that we couldn't replace the model for you but as you've stated we are always happy to uplift the product and refund in this scenario and will always do our best to resolve matters satisfactorily for our customers when things go wrong. We hope that you'll return to shop with us again in the future. Kind Regards Donaghy Bros.

Posted 3 years ago

“Customer service was excellent when my Freezer had to be exchanged under warranty. Lauren at Donaghy Bros was very helpful and monitored the exchange, phoning and emailing me regularly with updates.”

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Posted 3 years ago

“I recently purchased a double oven and dishwasher and am very happy with both the appliances and service while dealing with staff who are knowledgeable, helpful and polite. I did have a small issue with the soft close on the small over door but it was dealt with promptly by a very pleasant engineer. I have purchased many items over the years and will continue to do so in future. I would have no hesitation in recommending Donaghy Bros to anyone.”

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Posted 3 years ago

“Donaghy Bros offered the product that I wanted at a very good price. It was easy to place the order and I was kept updated on progress, although the delivery was very prompt and efficient. Product was good and as described. Overall a very good experience.”

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Posted 3 years ago

“Very good quick service no problems will use again”

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Posted 3 years ago

“Great and efficient service-faultless!!”

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Posted 3 years ago

“Donaghy Bros is the best company I have had dealings with. What with Covid and driver shortages they kept me informed all along what was happening. Can recommend them to anybody who is thinking of using them.”

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Posted 3 years ago

“Excellent and helpful service”

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Posted 3 years ago

“Extremely efficient and helpful”

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Posted 3 years ago

Donaghy Bros is rated 4.8 based on 8,251 reviews