Donald Russell Reviews

Name: Donald Russell
Rating: 4.05

4.1 Rating 19 Reviews

74 %

of reviewers recommend Donald Russell

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4.1

Based on 19 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Russell failure!! Ordered food back in November for delivery today, the 23rd, only to be informed they don't deliver on a Saturday!! Excuse was website shouldn't have accepted delivery for that date. What a joke, they have had over a month and half to sort/rearragne. Got family coming for Xmas dinner, so wife has to head out and try buy some food from the shops!! Will never use Donald Russell again, a 'sorry about that' is not good enough. Seen another similar review, let's hope there is not more disappointed families this Xmas.”

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Posted 4 months ago

“Up until now, I have been a big fan of Donald Russell. Great quality meat and good service. Now I am wondering if there is something seriously wrong with the company. I have been trying to contact them for over a week: Phone lines go unanswered emails have an automated reply, but no follow up, their messaging service is unresponsive and their live chat is dead. WHAT IS GOING ON? They have the wrong delivery address and I am not sure where my order will end up.”

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Posted 2 years ago

Donald Russell is rated 4.1 based on 19 reviews