Donna Bella Hair Reviews

Name: Donna Bella Hair
Address: 1250 Flyer Way Suite 100, Salt Lake City, Utah
Rating: 4.08

4.1 Rating 470 Reviews

74 %

of reviewers recommend Donna Bella Hair

4.1

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Live Chat

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Donna Bella Hair 5 star review on 10th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This was the 2nd time I’ve ordered from you unfortunately not impressed with the hair I received. It clumps together almost looks fack like Barbie doll hair ends are very dry! My hair dresser has had several clients purchase from you she said she’s never seen this before.”

Helpful Report

Posted 1 year ago

Hello Sandra, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 1 year ago

“Please call”

Helpful Report

Posted 1 year ago

Hello Michele, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 1 year ago

“Well For starters, I didn't get shipping confirmation seven days later, I reached out to find out that it had been shipped. The hair quality is okay not the best and the clips are awful. I mean I bought cheap extensions, for $30 that had the much better clips than these. They are very hard to clasp and un clasp, as You probably should do two handed, and you feel them on your scalp as you wear the extensions. These are heavy duty. I've also owned foxy locks in the past, and I never had this issue.”

Helpful Report

Posted 1 year ago

Hello Michelle, We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!

Posted 1 year ago

“My first purchase was great. The hair extensions were really nice and the glue on the tape was strong. This time around the color on the hair extensions-although I chose the same color had big chunks of brown in the blonde that weren’t very blended and worst of all the hair extensions did not adhere. Very disappointed. Especially because I paid extra to get them delivered fast.”

Helpful Report

Posted 1 year ago

“The hair burns and breaks. I’ve been through 3 sets already and it’s not holding up like my other sets or clip ins have”

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Posted 1 year ago

“I have very fine hair and the i-lite extensions I was told to get are literally breaking off my own hair at the root of installation and coming out. Then I find out it's because enough hair easnt taken into the bead and that the wrong bead was being used for the type I got..😔”

Helpful Report

Posted 1 year ago

“I got the curly pro tape ins. I have used a lot of different tape in brands and I feel like these tape were very itchy at root because of the plastic. I feel like the plastic was heavy and irrated my scalp so much compared to other tape ins. Very upset because I got three packs in and don’t think I can keep them in much longer because they are so itchy”

Helpful Report

Posted 1 year ago

“I thought they were super soft but after 3 weeks already with only 3 washes it looks and feels like horse hair! I want to cry so bad bc I paid $500 for these!!!!!! What can you do to help get some of my money back I will even show you guys pictures! This is horrible! Especially for the price!!! : (”

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Posted 1 year ago

“Idk I hate to write a review like this but, I’ve spent thousands with this company and the last 2 purchases were really disappointing. I bought 5 packs of 22” tape ins, and the hair is just not holding up like it used to. It’s not as soft, it feels very thin, sheds a lot and isn’t holding any styles. I have been using the Donna Bella’s shampoo and conditioner as well for . Also with my last purchase they forgot a pack of the tape ins. I’m holding on to hope that these will hold up, but I’m going to have to stop ordering these for my clients”

Helpful Report

Posted 1 year ago

Donna Bella Hair is rated 4.1 based on 470 reviews