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Donna Bella Hair Reviews

4.0 Rating 533 Reviews
73 %
of reviewers recommend Donna Bella Hair
4.0
Based on 533 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Donna Bella Hair 5 star review on 18th August 2026
Tiffany
Donna Bella Hair 5 star review on 18th August 2026
Tiffany
Donna Bella Hair 5 star review on 10th August 2026
Ashley
Donna Bella Hair 2 star review on 13th March 2026
Kelly
Donna Bella Hair 5 star review on 10th March 2026
Connie
Donna Bella Hair 5 star review on 20th November 2025
Michelle
Donna Bella Hair 5 star review on 5th October 2024
Tori
99
Anonymous
Anonymous  // 01/01/2019
I recently ordered 2 packs of extensions and paid for expedited shipping. The order was a week late and arrived damaged so I emailed DB and they responded quickly and wonderfully! Thank you for making a years-long customer feel valued!
Helpful Report
Posted 4 months ago
Hi Lanah, Thank you so much for the wonderful review! We’re thrilled to hear that our quick response helped turn a tough situation into a positive experience, and we’re grateful to have you as a valued long-time customer. If there’s anything else you need, we’re here for you. Warm regards, Team Donna Bella Hair
Posted 4 months ago
I receieved the wrong hair in the correct package, they were so fast to respond and correct the issue- absolutly fantastic service
Helpful Report
Posted 4 months ago
Hi shalina, Thanks so much for the five-star review! We’re thrilled to hear you had fantastisk service and that the issue was resolved quickly. If there’s anything else you need, we’re here to help. Warm regards, Team Donna Bella Hair
Posted 4 months ago
Best customer service experience of my life! If the ordering has been this good, I cannot wait to see my extensions!!
Helpful Report
Posted 4 months ago
Hi Cayla, Thanks so much for the five-star review! We’re thrilled to hear you had the best customer service experience and that you’re excited about your extensions. If there’s anything you need as you await them, we’re here to help. Warm regards, Team Donna Bella Hair
Posted 4 months ago
This is the 2nd time ordering from Donna Bella Im very satisfied wit the quality of hair. The only thing i would suggest is the bottom of hair is cut blunt. Wispy would be better.
Helpful Report
Posted 4 months ago
Hi there, Thanks so much for the five-star review! We’re thrilled you’re satisfied with the quality of the hair and appreciate your helpful suggestion about the blunt bottom. We’ll pass that along to our team. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair
Posted 4 months ago
I recently purchased Donna Bella Extensions for my daughters Birthday and they look amazing. After seeing how great hers look, I had to order me some.
Helpful Report
Posted 5 months ago
Hi Taylor, Thanks so much for the five-star review! We’re thrilled to hear the extensions look amazing and that you’re inspired to order for yourself. If you need any help or have questions, we’re here for you. Warm regards, Team Donna Bella Hair
Posted 5 months ago
Ordering was easy!
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Posted 5 months ago
Hi Kaitlyn, Thanks so much for the five-star review! We’re thrilled you had an easy ordering experience. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair
Posted 5 months ago
Excellent
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Posted 5 months ago
Hi Reyna, Thanks so much for the five-star review! We’re thrilled you had an excellent experience. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair
Posted 5 months ago
Great customer service!!!!
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Posted 5 months ago
Hi Reed, Thanks so much for the five-star review! We’re thrilled you had a great experience with our customer service. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair
Posted 5 months ago
Easy to find color & lengths desired. Checkout was smooth. Hopefully my extensions will arrive by Thursday April 2, 2026 so I have them for my Friday morning install appointment .
Helpful Report
Posted 5 months ago
Hi Carol, Thanks so much for sharing! We’re glad you found the color and lengths easily and that checkout was smooth. Fingers crossed your extensions arrive in time for your Friday install—if you need any help tracking or selecting options, we’re here to help info@donnabellahair.com Warm regards, Team Donna Bella Hair
Posted 5 months ago
I have now ordered from this company twice and will continue to do so!! I ordered the tape in extensions and they are high quality, they blend perfectly with my hair and look so natural and beautiful I absolutely LOVE THEM!!! They have exceptional service when and if you need anything! I cannot recommend this company enough!!!! They are superb!!!
Donna Bella Hair 5 star review on 28th March 2026
Helpful Report
Posted 5 months ago
Hi Lyndsay, Thanks so much for the wonderful review! We’re thrilled to hear you’re loving the tape-in extensions and that they blend so naturally. If you ever need help with anything—colors, lengths, or styles—we’re here and happy to assist. Warm regards, Team Donna Bella Hair
Posted 5 months ago
These clip-ins are wonderful. They lay so flat to the head. They look real and relatively simple to color match. I have the 20in and want to order the 16.
Helpful Report
Posted 5 months ago
Hi there, Thanks so much for the kind words! We’re thrilled you love the clip-ins and that they lay flat and color match well. If you’d like help choosing the 16-inch or have any questions, we’re happy to assist. Warm regards, Team Donna Bella Hair
Posted 5 months ago
Customer service I received was 10/10!
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Posted 6 months ago
Hi Kristi, Thanks so much for the kind words! We’re thrilled you felt our customer service was 10/10. If you ever need anything else, just let us know—we’re happy to help! Warm regards, Team Donna Bella Hair
Posted 6 months ago
Love the hair quality šŸ˜
Helpful Report
Posted 6 months ago
Hi Brianna, Thanks so much for the kind words! We’re thrilled you love the hair quality. If you need anything else, just let us know we are happy to help! Warm regards, Team Donna Bella Hair
Posted 6 months ago
Great Hir and Great customer service.
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Posted 6 months ago
Hi Debra, Thanks so much for the kind words! We’re thrilled you had a great experience with us. If you need anything else, just let us know as we are happy to help! 🩷 Kind regards, Team Donna Bella Hair
Posted 6 months ago
Love it I’m a repeat customer!
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Posted 6 months ago
Hi Heather, We’re thrilled to hear you’re a repeat customer—thank you so much for the lovely review! If there’s ever anything else you’d like to try or any questions we can help with, just let us know. Warm regards, Team Donna Bella Hair
Posted 6 months ago
Donna Bella is my 'go to' for all my hair extensions. I have been using them for a few years now and I LOVE THEM!
Helpful Report
Posted 6 months ago
Hi Darcey, We’re thrilled to hear Donna Bella is your go-to for hair extensions, thank you so much for the lovely review! If there’s ever anything else you’d like to try or any questions we can help with, just let us know.
Posted 6 months ago
It was easy to place an order and it arrived very quickly.
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Posted 7 months ago
Hi there, Thank you for the wonderful feedback! We’re glad the ordering process was easy and your order arrived quickly. If there’s anything else we can do for you, we're always here to help!
Posted 6 months ago
They are so natural looking, soft and easily installed . I have fine blonde hair so it is hard to hide them, these are so natural looking and I get constant compliments on how beautiful my hair is
Helpful Report
Posted 7 months ago
Hi Nicotie, Thank you for the 5-star review! We’re thrilled you’re happy with the natural look and ease of installation. If you ever want tips or want to share pics of your look, we’re here to help.
Posted 7 months ago
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Posted 7 months ago
Hi Brittney, Thank you for the 5-star review! We’re thrilled you’re happy with your experience. If you ever need tips or want to share pics of your look, we’re here to help.
Posted 7 months ago
I am a professional stylist and specialize in extensions. I bought these for myself and love them. I had been searching for a grey, not just a platinum ash blonde. I am a natural level 6 and of the age I’m transitioning to grey blending on myself. My sides are almost white so I needed something bright mixed in with my darker blonde extensions to carry that bright grey/white through my ends in front. They have stayed true to tone and have just a ā€œpinch of pepperā€ mixed in with the salt!! Absolutely love them!
Helpful Report
Posted 7 months ago
Hi Tiffany, We're thrilled you’re loving the extensions and that the color works perfectly for your transition to grey. It’s great to hear they’ve stayed true to tone with that pinch of pepper you described. If you ever want tips or to share pics of your updated look, we’re here to help.
Posted 7 months ago
Donna Bella Hair is rated 4.0 based on 533 reviews