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Donna Bella Hair Reviews

4.0 Rating 545 Reviews
73 %
of reviewers recommend Donna Bella Hair
4.0
Based on 545 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 88%
Customer Service
Communication Channels
Telephone, Email
Donna Bella Hair 5 star review on 9th November 2026
Holly
Donna Bella Hair 5 star review on 2nd September 2026
"Xavier Rey"
Donna Bella Hair 5 star review on 18th August 2026
Tiffany
Donna Bella Hair 5 star review on 18th August 2026
Tiffany
Donna Bella Hair 5 star review on 10th August 2026
Ashley
Donna Bella Hair 2 star review on 13th March 2026
Kelly
Donna Bella Hair 5 star review on 10th March 2026
Connie
101
Anonymous
Anonymous  // 01/01/2019
“Best product and best customer service!!!”
Helpful Report
Posted 4 months ago
Hi Caroline, Thank you for the kind words! We’re glad you’re happy with the product and our customer service. If there’s anything else you need, feel free to reach out. Warm regards, Team Donna Bella Hair
Posted 4 months ago
“I spoke with a woman about product style upkeep and my previous color selection. She took her time and explained everything.”
Helpful Report
Posted 4 months ago
Hi Trieste, Thank you for sharing your experience. We’re glad the team member took her time and explained everything about product style upkeep and your previous color selection. If there’s anything else you need, feel free to reach out. Warm regards, Team Donna Bella Hair
Posted 4 months ago
“Griselda in customer service is amazing! She quickly and professionally resolved my issues (NOT the fault of DB) and went above and beyond to make things right. This was my first time ordering and I will absolutely continue to from now on.”
Helpful Report
Posted 4 months ago
Hi Ruthi, Thank you so much for the kind words about Gricelda. We’re glad she could resolve your issues quickly and professionally, and won’t be surprised to hear you’ll continue with us. If there’s anything else you need, feel free to reach out. Warm regards, Team Donna Bella Hair
Posted 4 months ago
“Great product. Hair is higher quality and thicker than most hair extension companies.”
Helpful Report
Posted 5 months ago
Hi Caroline, Thank you so much for the great review! We’re glad you love the hair and that you find it to be of high quality and thicker than others. If there’s anything else you need, feel free to reach out. Warm regards, Team Donna Bella Hair
Posted 4 months ago
“Great hair and great service, accidentally ordered something and they refunded with ease. Love donnabella!”
Helpful Report
Posted 5 months ago
Hi Kayla, Thank you so much for the great review! We’re glad you love the hair and that the refund process felt smooth. If there’s anything else you need, feel free to reach out. Warm regards, Team Donna Bella Hair
Posted 5 months ago
“Hair is beautiful shipping is not.”
Helpful Report
Posted 5 months ago
Hi Melanie, Thank you so much for your kind words about the hair—we’re glad you love it! We’re sorry to hear about the shipping issue. If you’d like, please email us at info@Donnabellahair.com with your order number and details so we can look into this right away. Warm regards, Team Donna Bella Hair
Posted 5 months ago
“Amazing hair! ❤️❤️❤️❤️”
Helpful Report
Posted 5 months ago
Hi Tammy, Thank you so much for your amazing review! We’re thrilled you love the hair. If there’s anything else we can do for you, please email info@Donnabellahair.com. Warm regards, Team Donna Bella Hair
Posted 5 months ago
“Beautiful hair. The feeling and the colors are so natural 😍”
Helpful Report
Posted 6 months ago
Hi there, Thank you so much for your kind words! We’re thrilled you’re loving the natural feel and colors. If there’s anything else we can do for you, please email info@Donnabellahair.com with any questions or requests. Warm regards, Team Donna Bella Hair
Posted 5 months ago
“Donna Bella is the only hair I use on all of my clients!”
Donna Bella Hair 5 star review on 10th May 2026
Helpful Report
Posted 6 months ago
Hi Lacie, Thank you so much for the kind words and for choosing Donna Bella Hair for all your clients—we truly appreciate your support! If there’s anything we can do to assist you further, please email info@Donnabellahair.com with any questions or requests. Warm regards, Team Donna Bella Hair
Posted 6 months ago
“Package arrived promptly and intact. Extensions seem skimpier than my last order. I hope they don't get any sparser.”
Helpful Report
Posted 6 months ago
Hi Kathleen, I’m sorry to hear the extensions feel skimpier than your last order. Please email info@Donnabellahair.com with your order number and any details on the lengths you received so we can review and assist with a suitable solution. We appreciate your feedback and are here to help. Warm regards, Team Donna Bella Hair
Posted 6 months ago
“I recently ordered 2 packs of extensions and paid for expedited shipping. The order was a week late and arrived damaged so I emailed DB and they responded quickly and wonderfully! Thank you for making a years-long customer feel valued!”
Helpful Report
Posted 6 months ago
Hi Lanah, Thank you so much for the wonderful review! We’re thrilled to hear that our quick response helped turn a tough situation into a positive experience, and we’re grateful to have you as a valued long-time customer. If there’s anything else you need, we’re here for you. Warm regards, Team Donna Bella Hair
Posted 6 months ago
“I receieved the wrong hair in the correct package, they were so fast to respond and correct the issue- absolutly fantastic service”
Helpful Report
Posted 6 months ago
Hi shalina, Thanks so much for the five-star review! We’re thrilled to hear you had fantastisk service and that the issue was resolved quickly. If there’s anything else you need, we’re here to help. Warm regards, Team Donna Bella Hair
Posted 6 months ago
“Best customer service experience of my life! If the ordering has been this good, I cannot wait to see my extensions!!”
Helpful Report
Posted 6 months ago
Hi Cayla, Thanks so much for the five-star review! We’re thrilled to hear you had the best customer service experience and that you’re excited about your extensions. If there’s anything you need as you await them, we’re here to help. Warm regards, Team Donna Bella Hair
Posted 6 months ago
“This is the 2nd time ordering from Donna Bella Im very satisfied wit the quality of hair. The only thing i would suggest is the bottom of hair is cut blunt. Wispy would be better.”
Helpful Report
Posted 6 months ago
Hi there, Thanks so much for the five-star review! We’re thrilled you’re satisfied with the quality of the hair and appreciate your helpful suggestion about the blunt bottom. We’ll pass that along to our team. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair
Posted 6 months ago
“I recently purchased Donna Bella Extensions for my daughters Birthday and they look amazing. After seeing how great hers look, I had to order me some.”
Helpful Report
Posted 6 months ago
Hi Taylor, Thanks so much for the five-star review! We’re thrilled to hear the extensions look amazing and that you’re inspired to order for yourself. If you need any help or have questions, we’re here for you. Warm regards, Team Donna Bella Hair
Posted 6 months ago
“Ordering was easy!”
Helpful Report
Posted 7 months ago
Hi Kaitlyn, Thanks so much for the five-star review! We’re thrilled you had an easy ordering experience. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair
Posted 6 months ago
“Excellent”
Helpful Report
Posted 7 months ago
Hi Reyna, Thanks so much for the five-star review! We’re thrilled you had an excellent experience. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair
Posted 7 months ago
“Great customer service!!!!”
Helpful Report
Posted 7 months ago
Hi Reed, Thanks so much for the five-star review! We’re thrilled you had a great experience with our customer service. If you need anything else, we’re here to help. Warm regards, Team Donna Bella Hair
Posted 7 months ago
“Easy to find color & lengths desired. Checkout was smooth. Hopefully my extensions will arrive by Thursday April 2, 2026 so I have them for my Friday morning install appointment .”
Helpful Report
Posted 7 months ago
Hi Carol, Thanks so much for sharing! We’re glad you found the color and lengths easily and that checkout was smooth. Fingers crossed your extensions arrive in time for your Friday install—if you need any help tracking or selecting options, we’re here to help info@donnabellahair.com Warm regards, Team Donna Bella Hair
Posted 7 months ago
“I have now ordered from this company twice and will continue to do so!! I ordered the tape in extensions and they are high quality, they blend perfectly with my hair and look so natural and beautiful I absolutely LOVE THEM!!! They have exceptional service when and if you need anything! I cannot recommend this company enough!!!! They are superb!!!”
Donna Bella Hair 5 star review on 28th March 2026
Helpful Report
Posted 7 months ago
Hi Lyndsay, Thanks so much for the wonderful review! We’re thrilled to hear you’re loving the tape-in extensions and that they blend so naturally. If you ever need help with anything—colors, lengths, or styles—we’re here and happy to assist. Warm regards, Team Donna Bella Hair
Posted 7 months ago
Donna Bella Hair is rated 4.0 based on 545 reviews