DoorDash Reviews

1.3 Rating 21,148 Reviews

7 %

of reviewers recommend DoorDash

1.3

Based on 21,148 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How does DoorDash deliver?

Helpful Report

(2 years ago)

DoorDash delivers items by Courier and Own Driver.

Helpful Report

(2 years ago)

82.38%

Industry Average

“ The delivery person was very nice handed me my food after identifying whom she was & the company & we had our dinner. ”

- Lynne A

“ I ordered from Hartlands BBQ, and it was *****DELICIOUS***** I was in the mood for BBQ and this hit the spot in an incredible way. I would recommend this to ANYONE who loves BBQ. This is what your looking for in taste and quality. Every single side and down to the delivery was done impeccably. Gave the driver an extra tip for being way ahead of the timeline to get to me. ”

- Lynette

“ Omg . I will never use anyone other than Door Dash! It’s a little more expensive, but you get what you pay for! My delivery guy, Ryan was really sweet and saw my notes after he had picked up my food for avocado slices so he brought me a very ripe avocado! Thank you , Ryan for going that extra mile , it was very much appreciated! ”

- Anonymous

DoorDash Reviews

Delivery - Fast