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DoorDash Reviews

1.3 Rating 22,622 Reviews
7 %
of reviewers recommend DoorDash
1.3
Based on 22,622 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of DoorDash.
How does DoorDash deliver?
(3 years ago)
DoorDash delivers items by Courier and Own Driver.
(3 years ago)
A-

Delivery - Fast

82.38%
Industry Average
The delivery person was very nice handed me my food after identifying whom she was & the company & we had our dinner.
- Lynne A
I ordered from Hartlands BBQ, and it was *****DELICIOUS***** I was in the mood for BBQ and this hit the spot in an incredible way. I would recommend this to ANYONE who loves BBQ. This is what your looking for in taste and quality. Every single side and down to the delivery was done impeccably. Gave the driver an extra tip for being way ahead of the timeline to get to me.
- Lynette
Omg . I will never use anyone other than Door Dash! It’s a little more expensive, but you get what you pay for! My delivery guy, Ryan was really sweet and saw my notes after he had picked up my food for avocado slices so he brought me a very ripe avocado! Thank you , Ryan for going that extra mile , it was very much appreciated!
- Anonymous