DoorDash Reviews

1.3 Rating 21,027 Reviews

7 %

of reviewers recommend DoorDash

1.3

Based on 21,027 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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How is DoorDash returns process?

(2 years ago)

Greater than 95% of reviewers feedback is DoorDash returns process could be better.

(2 years ago)