Doulton Water Filters Reviews

Name: Doulton Water Filters
Address: Fairey Industrial Ceramics Ltd, Unit 4, Lymedale Cross Industrial Estate, Newcastle-under-Lyme, Staffordshire
Rating: 4.56

4.6 Rating 476 Reviews

88 %

of reviewers recommend Doulton Water Filters

Visit Website

Phone:

7360092912

Email:

filtersales@doulton.com

Location:

Fairey Industrial Ceramics Ltd,
Unit 4, Lymedale Cross Industrial Estate,
Newcastle-under-Lyme
Staffordshire
ST5 9BT

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Snelle levering”

Helpful Report

Posted 6 months ago

“Bought the triple with standard ceramic filter + PFAS + Limescale. Easy enough to install as came with various fittings. The water is very pure tasting and clear. It runs really slowly but that's OK.”

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Posted 6 months ago

“Quality product, great service and speedy delivery.”

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Posted 6 months ago

“Very easy to order online, superfast delivery. The British Berkefeld water filters work really well, have used them for more than 10 years.”

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Posted 6 months ago

“Quick delivery, easy to install, includes everything you need. But the screws are too long, longer than normal kitchen unit board thickness. It is under sink filter, filter replacement make kitchen unit wet. Pending improvement.”

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Posted 7 months ago

“Great service from this company, packaging is great and protects the items well. Fast delivery and easy to order online.”

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Posted 7 months ago

“Excellent advice and problem solving.”

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Posted 7 months ago

“Extremely efficient, delivered on time.”

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Posted 7 months ago

“One of the most efficient delivery systems (from online portal to my door) that I’ve ever encountered! Extremely well packaged to ensure integrity of my two very fragile Ultra Sterasyl candles in transit.”

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Posted 7 months ago

“The team at Doulton Filters, (Fairey Industrial Ceramics), are friendly and helpful. The team within the technical department have knowledge which is absoloutely fascinating. I cannot thank you all enough. Thanks Team, please, please keep up the hard work! Many Thanks.....Skippy”

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Posted 7 months ago

“Easy to fit. Great customer service as filter cartridge had been upodated to new product.”

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Posted 7 months ago

“I just bought 2 filters as sustitutes for a berkey water filter. They work really well. They are smaller than my other ones but still very effective. And they filter the water at a good speed. I will definitely be buying them again.”

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Posted 7 months ago

“Uitstekende Waterfilters ! Erg blij mee . Met vriendelijke groet, EPH Warmerdam”

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Posted 7 months ago

“In ordered spare sterasyl filters for my berkefeld water filter from The Netherlands. At first I was a bit anxious how long shipping would take from Britain, not being part of the EU anymore, but to my pleasant surprise they arrived within a few days without problems.”

Helpful Report

Posted 7 months ago

Thank you so much for your 5-star review! We’re delighted to hear your spare Sterasyl filters arrived quickly and smoothly, especially with international shipping considerations. It’s fantastic to know we could provide a seamless experience for our customers in The Netherlands. If you ever have any questions or need further assistance, we're here to help. Enjoy your Berkefeld filter, and thank you again for choosing Doulton!

Posted 7 months ago

“Fast delivery and excellent product.”

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Posted 7 months ago

Thank you so much for the 5-star review! We’re thrilled to hear you’re happy with the quick delivery and the quality of our product. If you ever have any questions or need support, don’t hesitate to reach out. Enjoy your filtered water, and thank you for choosing Doulton!

Posted 7 months ago

“Very good service: prompt, accurate, informative. The gravity filter elements provide us with us with an effective filtration system. Thanks.”

Helpful Report

Posted 7 months ago

Thank you for the fantastic review! We're delighted to hear that you're pleased with the service and that your gravity filter elements are meeting your expectations for effective filtration. Providing reliable, prompt, and informative support is our top priority, so it’s wonderful to know we hit the mark. If you ever need further assistance, please don’t hesitate to reach out. Thanks again!

Posted 7 months ago

“While I am a new customer, Fairey Industrial Ceramics Ltd came highly recommended by friends. They produce quality products that stand the test of time, and their speedy delivery and efficient communications have - so far - been exemplary. Bravo I say!”

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Posted 7 months ago

Thank you for your wonderful review, and welcome to the Doulton family! We're thrilled to hear that your experience with our service and products has been so positive right from the start. Recommendations from friends are the best compliment we can receive, and we’re glad we could live up to the expectations. Should you have any questions as you get to know your new system, please don’t hesitate to reach out. Bravo to you for choosing Doulton, and thank you for your trust!

Posted 7 months ago

“I have been wanting to get a gravity fed water filter for ages and was happy to spot a discount which spurred me to finally do it. I was concerned when it first arrived as the water took AGES to filter through & so I contacted customer service who got back to me quickly to assure me the first few times took a while and then it would speed up. They were right :)... and I love it!! Great size for the kitchen counter & it feels good to know I'm getting clean water.”

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Posted 7 months ago

Thank you so much for your kind review and for choosing Doulton! We're thrilled to hear that you’re enjoying your gravity-fed system and that our customer service team could quickly address your concerns about the initial filtration time. It’s great to know the filter is now working perfectly and fits well in your kitchen. Enjoy the clean, fresh water, and thank you for trusting us with your filtration needs!

Posted 7 months ago

“Great item, works well”

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Posted 7 months ago

“Ordering from Doulton website is easy and delivery was quick with tracking information. As always, these filters are worth buying. Since I changed over to proper filters from Doulton, I haven't looked back. I will never go back to the "other" jug filters.”

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Posted 7 months ago

Thank you for your fantastic review and for being a loyal Doulton customer! We’re so glad to hear that the ordering process was smooth and that our filters have made a real difference for you. It’s wonderful to know you’re enjoying the benefits of reliable filtration and that switching to Doulton has been such a positive experience. We're here whenever you need us, and we look forward to continuing to provide you with top-quality filtration!

Posted 7 months ago

Doulton Water Filters is rated 4.6 based on 476 reviews