Doulton Water Filters Reviews

Name: Doulton Water Filters
Address: Fairey Industrial Ceramics Ltd, Unit 4, Lymedale Cross Industrial Estate, Newcastle-under-Lyme, Staffordshire
Rating: 4.56

4.6 Rating 473 Reviews

88 %

of reviewers recommend Doulton Water Filters

Visit Website

Phone:

7360092912

Email:

filtersales@doulton.com

Location:

Fairey Industrial Ceramics Ltd,
Unit 4, Lymedale Cross Industrial Estate,
Newcastle-under-Lyme
Staffordshire
ST5 9BT

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My filter has not been delivered and the tracking states returned to sender, so on this basis I have nothing good to say!”

Helpful Report

Posted 5 days ago

“L'eau obtenue est franchement mauvaise. Pour finir j'ai enlevé ce filtre anti calcaire. L'eau est maintenant excellente.”

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Posted 4 weeks ago

“No more the quality it was. I bought one several years ago and make buy it by two friends. Now I have a new one and my water keep the taste of tab water, the filtration is much more (too)quick and the support just ask again and again for pictures without taking action.”

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Posted 1 month ago

“I haven't received my command for the moment. It is said "en transit" with no clue about where it is or when I will have it.”

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Posted 1 month ago

“Norwegian Tax added makes them very expensive”

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Posted 1 month ago

“I wouldn’t even give 1 star, filter does not work when I try drink no water comes up it and very poor we have to pay for returning this item when it doesn’t work to begin with! wouldn’t purchase again”

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Posted 3 months ago

“This is not an effective filter at all”

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Posted 4 months ago

“DOULTON can’t provide the right size adapter to fit the water filter to the sink tap and need me pay the charge for return mailing. (Existing adapter was diameter 18mm and DOULTON adapter diameter was 21mm)”

Helpful Report

Posted 4 months ago

“I have tried on numerous occasions to cancel my repeat order, I have sent e-mails, rung you and you STILL continue to take payment, which is NOT authorised and send filters..STOP!!! just STOP!!! I would NEVER EVER recommend you to anyone.”

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Posted 5 months ago

“The filters didn't work!?”

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Posted 5 months ago

“i haven't recieved my order!”

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Posted 6 months ago

“I have been buying Doulton filters for many year and love the quality of product. Unfortunately the latest delivery of the product has what appears to be a different size thread and doesn't work on my filter housing. The old product was an Ultra carb filter the new product is a Biotect Ultra. Has the connection size changed or are they not compatable?”

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Posted 8 months ago

“No filter supplied with water bottle”

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Posted 8 months ago

Thank you for your review, and I sincerely apologize for the missing filter in your order. This is certainly not the experience we want our customers to have. I believe you have reached out to our customer service team, and they have now sent you a filter. Thank you for bringing this to our attention.

Posted 7 months ago

“Ordered 8 days ago and still not arrived! Tracking number not updated for the last 6 days so not very happy with the service.”

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Posted 9 months ago

“This is a shockly overpriced water filtration system that fails in comparison to others that looked into.”

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Posted 10 months ago

Hi, I'm sorry to hear that you're disappointed with our water filtration system. We strive to provide high-quality products and exceptional value, and it's disheartening to know that we didn't meet your expectations. We would appreciate the opportunity to address your concerns and see how we can improve your experience. If you haven't already please reach out to our customer service team so we can assist you further.

Posted 10 months ago

“je n'ai pas reçu ma commande et jen'ai aucune nouvelle”

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Posted 10 months ago

“Aun no he recibido el pedido del día 18 de junio”

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Posted 11 months ago

“I haven't yet received my order”

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Posted 11 months ago

“I have not received the filter. I have paid, but still waiting.”

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Posted 1 year ago

“I'm still not yet received the product. No update on tracker. May I have some help”

Helpful Report

Posted 1 year ago

Dear Kin Man, Thank you for your review on Reviews.io. We sincerely apologize that you haven't received your Doulton Water Filter yet and that the tracking information hasn't been updated. We understand how frustrating this must be for you. I believe customer services have now emailed you and resent your order that was lost in the post. We apologize again for the inconvenience and appreciate your patience. Sincerely, The Doulton Water Filters Customer Service Team

Posted 1 year ago

Doulton Water Filters is rated 4.6 based on 473 reviews