DS Music Reviews

Name: DS Music
Address: 3rd Floor Agicourt House, 1 Agincourt Square, Monmouth, Monmouthshire
Rating: 4.87

4.9 Rating 1,060 Reviews

98 %

of reviewers recommend DS Music

4.9

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, informative on goods, pleasant staff. The order took longer than expected and on collection was told there was a stock problem, I would have appreciated a call to explain the delay. I would be more than happy to shop with them again.”

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Posted 10 years ago

“Great service. The item had to be ordered in, and it arrived earlier than expected.”

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Posted 10 years ago

“Speedy delivery; contents as on the label; all in good order. Packaging slightly bruised but no damage done to contents.”

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Posted 10 years ago

“well packaged delivered on time”

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Posted 10 years ago

“Pity we cant mention the retailer's name as they are good. I would say that for me, so far, there is no outstanding difference between Sib 7 and Sib 7.5. Nevertheless the build quality remains proudly high and I did probably get value for money. I hope that next big update beyond Sib 7.5.1 will be either free or low cost, having invested quite a lot over the years. For notation tasks and ease of playback and editing, I would be surprised if any other software could hold a candle. Sibelius is top notch. I would love Sibelius Sounds to be significantly improved to save having to tweak them by adding effects in the DAW. Yet, Sib 7 Sounds are numerous and are of acceptable quality when working within the program itself. In my case, I'm not composing and producing music to market for profit but aiming for excellence in the hope some day a conductor will see fit to have some of my work performed live. Until then, the electronic, digital end product needs a quality that will inspire the listener and spur the composer on to greater accomplishments.”

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Posted 10 years ago

“Very knowledgeable , helpful and friendly staff. Thoroughly recommended.”

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Posted 10 years ago

“Very professional both over the telephone and face to face. Would be glad to do business with them again. They deserve to thrive. Hope they have recovered from recent vehicle impact with the shop window.”

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Posted 10 years ago

“Plenty of information available, prompt efficient service”

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Posted 10 years ago

“Very fast delivery and the item exactly as described. Thanks a lot.”

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Posted 10 years ago

“Yes it was a reasonable service”

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Posted 10 years ago

“Great service, quick and flawless delivery. 10 out of 10. Keep it up.”

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Posted 10 years ago

“Over all I found them excellent. Having had a bad experience with Dolphin music in which the product I had ordered had not been delivered two weeks after purchase, despite 2 phone calls. I was a little apprehensive when purchasing from DS Music however the product was in store as claimed and delivered 24 hours later. The product was and is excellent and having had cause to ring them about the product (The problem was my fault not the product or company!) I found their custom service excellent. I thoroughly recommend them.”

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Posted 10 years ago

“The service was overall very good and I would happily user the company again. i am not an expert in downloading and installing software and their support was technically good and extremely patient with my inexperience! I would recommend them to anyone else looking for music related software. Best wishes, Bert Santilly”

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Posted 10 years ago

“Delivery on time.”

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Posted 10 years ago

“Excellent service from yourselves but I would change the couriers you use. My goods arrived a day later than stated. The driver said he had them on the van the previous day but didn't get round to deliver them.”

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Posted 10 years ago

“Very helpful, as always here.”

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Posted 10 years ago

“Fantastic personalised helpful Customer service that went above and beyond. Many thanks!”

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Posted 10 years ago

“parcel arrived in France within four days just in time for the birthday as required. well wrapped and very well received by birthday girl.”

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Posted 10 years ago

“Good Price, quick delivery. What else could you ask for?”

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Posted 10 years ago

“I have had two flutes repaired by DS Music a Yamaha YFL 211 and a Solid Silver Coronet. I was given a quote for the work on both flutes before any work was completed so I had the option to have the work done or not done. Both flutes came back to me in stunning condition and both played well after being repaired. I would highly recommend DS Music, the service is superb.”

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Posted 10 years ago

DS Music is rated 4.9 based on 1,060 reviews