“I received an email about the time it would take to ship my order, which gave me the opportunity to decide if I still wanted to wait for the order to be shipped or not. The staff was also very helpful and fast when I asked to modify my order that resulted in a credit and when I requested the receipts of my order and credit.”
“Ordered Sept. 27, arrived Oct. 4. Packaged well. All three electronic balances worked right out of the box after a quick standardization with included 200g mass. Good price, great service!”
“Didn't get the advertised item (Whatman) but they called within hour of placing order to notify me that an alternative brand was available. After explaining to service personnel what we expected the alternative item was just as effective. Great customer service.”
