“Very little follow up, even when I reached out multiple times. I got an email response with attitude when I requested for tracking information to be sent to me.”
“Data Support Company provided the kind of excellent customers service that keeps customers coming back for more. One of the best experiences I have had ordering water quality monitoring supplies.”
“I liked that they called and checked that I had ordered the correct machine
before they shipped it to me. It is rare that this happens before shipping.
Thank you.”
“First time ordering and I paid for 3 day shipping ($26). Order was placed early Friday morning so I would have expected product by Wednesday or Thursday absolute latest. Product wasn't shipped 3 day (shipped ups ground I believe) and am still waiting on product. I sent an email to Rosa Fabian with no reply. I order this product monthly but will most likely not order again....”
“Understanding what unit will work for the application is very important due to the low moisture levels we're measuring. I Was impressed to get a call from a tech support person to ensure I had ordered the correct unit for our application. Appreciate knowing there will be someone there to help if I need it once we begin using the moisture analyzer.”
