Dune London Reviews

Name: Dune London
Rating: 2.06

2.1 Rating 72 Reviews

24 %

of reviewers recommend Dune London

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Questions

Metrics

2.1

Based on 72 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Avg Email Response Time	-1 hours

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Dune London 1 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the product and great service received. Especial thanks to the Manager Mr. Khareem, so much helpful.”

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Posted 1 month ago

“Today I would like to say a big Thank you to Shaquilla at Westfield Stratford Dune shoe store. Her customer service was great towards me and she help sort out an issue I was having regarding the return policy and she supported me really well. You are Amazing and keep it up.... Gaz”

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Posted 11 months ago

“My second pair of Dune Eliiana trainers, first pair purchased from outlet store colour Blush, love them so much i saw them in white on line, they we're on offer more expensive, as first pair so comfortable i thought I'd order in white on-line, was easy to set up account, order, and pay i was updated regular by Dune on every stage of my order, they arrived 3 days later by Evri, I would highly recommend Dune London on-line, my white pair are as comfortable as Blush, one very happy customer.”

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Posted 1 year ago

“I had purchased a pair of shoes for my sons wedding from them, at a later date I decided I wanted an exact match in a handbag, spoke to a guy called Neel on the chat line, excellent service he provided me with the perfect match, thankyou need.”

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Posted 3 years ago

“I love the brown n black and the size plus it has the zipper!!”

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Posted 3 years ago

“The negative experience has turned into positive thanks to customer service so to be fair I have to say it. If Robyn was not there I would not have received my refund because borderfree has no respect for his customers. Even if it's been a long time I have to give a good score because Robyn really deserves it. Good job Robyn, you're great.”

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Posted 4 years ago

“Great sale - great boots - perfect fit - and easy to return if not. Well packaged. Good delivery. :-)”

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Posted 7 years ago

“Ordered the men’s Conrad wedge sole lace up boot in burgundy in the sale for 60% discount. Such a great boot, would’ve paid full price so ecstatic I got such a great boot for such a bargain. Soft leather, great colour and very comfortable. Not to mention they look great. Would highly recommend this boot (there’s still some left!!) and Dune in general”

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Posted 7 years ago

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Posted 7 years ago

“Very prompt!”

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Posted 7 years ago

“Price matched my new TV saving me a massive £100 and it came with a 5 year warranty fantastic thanks John Lewis”

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Posted 7 years ago

“Dune has the most comfirtable, high quality shoes I have ever worn plus a huge selection of models at a very good price! The staff is very helpful and happy to give advice!”

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Posted 7 years ago

“Girlfriend was shopping for a new pair of boots. The assistant was attentive and friendly. The GF walked away happy with a new pair of boots.”

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Posted 7 years ago

“Perfect service, perfect quality”

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Posted 7 years ago

Dune London is rated 2.1 based on 72 reviews