“In Dunnes Stores in Terryland, Galway, I was so impressed with the shop assistant that helped me find an item of clothing, I had previously bought this item and couldn't find it in the underwear department, she was so helpful, smiled and found what I was looking for. Customer service at it's best from this lady. I didn't get her name but wish I did. Thank you.”
“I have just purchased your Simply Better Salted Caramel slices and Belgian Chocolate brownies and just wanted to say how gorgeous they are They are equal to any of the same items in any good cafe Worth every penny”
“Shopped today in Dunnes in Knocknacarra in Galway, I just could not believe how helpful Vicky the young lady who served us was. I purchased my clothes and asked about a top I liked but they did not have my size. She rang around the other shops and we decided we would try another store. I mentioned I would be grocery shopping next, Vicky appeared with the top, it had just come in. That's what I called service, and all delivered with a smile. She made my day.”
“Hi I attended the Tralee Store today and met with a girl called Shauna Dowling. I was looking for a boys jumper, they didn't have it in their store. She went to check the Horan centre store and it wasn't there so she rang the Killarney store for me and they are holding it for me. Honestly I have never met a staff member that was so helpful and friendly.”
“I made several purchases online with Dunnes Stores and I have to say I am very impressed- items arrived quickly, well packaged and correct- anything that needed to be returned was refunded promptly. There are no free returns by post or courier but that is not surprising, I used the An Post returns service and was pleasantly surprised that it was collected from my home- much easier than going to the post office. You can of course return items to your nearest store free of charge but due to the ongoing situation with COVID-19 I prefer to avoid people.
The only issue I had was the massive discrepancy on sizes between their regular range and the Savida range, a ladies xxl in the regular range fits a generous size 22-24 but the Savida xxl would be at most an 18-20 if you are lucky.
Us larger ladies like stylish colourful things too!
Have to say will definitely buy online again.”
“Ladies in the store went over and above to help me get the items I needed while my 4 year old decided to have a tantrum.... I would go back just because of the customer service”
