Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Will always use duty free crystal before any of the other stores as customer service is amazing and would rather give my custom to a store that works hard and keeps their customers informed rather than just pushing the sales. Majority of my limited edition disney pieces have come directly from you xx”

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Posted 7 years ago

“Well priced, excellent service and highly recommended as a seller. Would gladly buy again.”

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Posted 7 years ago

“arrived in good time for xmas and at good price inc postage”

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Posted 7 years ago

“Swift delivery, beautiful swarovski angel, excellent packaging. Highly recommend!”

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Posted 7 years ago

“Earrings were exactly as described (I already have the rhodium plated version) and arrived very quickly... great price & service. I will definitely use Duty Free Crystal when next buying Swarovski goods!”

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Posted 7 years ago

“Delighted with item and speedy delivery.”

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Posted 7 years ago

“Fast delivery in original packaging. Nice gift thankyou”

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Posted 7 years ago

“I wanted the SCS vervet Monkey and it was initially out of stock. Duty Free Crystal emailed me when it was back in stock. I ordered it and within a couple of days it was in my hand. Such good value and great customer support.”

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Posted 7 years ago

“excellent customer services and great prices, would recommend unreservedly”

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Posted 7 years ago

“Dispatched in good time for Christmas, really pleased with the service, great people to deal with”

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Posted 7 years ago

“Found a figurine on Swarovski web site that I really liked but was out of stock / not available at this time. Quick internet search found the same figurine in stock at Duty Free Crystal and for more than £200 pound less than direct from Swarovski UK. Result. Order was submitted and figurine was on display in my living room 24 hours later. Brilliant service all round. Cannot recommend highly enough.”

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Posted 7 years ago

“Lovely helpful staff and efficient service !”

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Posted 7 years ago

“After a shaky start, I received a welcome email from someone who gave me an e mail address if I had problems. I was having problems with an order so emailed him only to get an undelivered message so I forwarded the Customer Service the e mail. They didn't have the courtesy to replay at all. However I managed to order the third time I tried and the service was very fast and efficient. Even this close to Christmas they dispatched the items very quickly and I received them the next day. The box had some packing in but not enough to stop the boxes inside from sliding around. Luckily nothing was damaged.”

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Posted 7 years ago

“Easy to order, cheaper than elsewhere and arrived on time.”

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Posted 7 years ago

“Great price, hassle free delivery, will order again!!”

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Posted 7 years ago

“Really fast delivery. Very happy with the earrings.”

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Posted 7 years ago

“Very pleased with service and product.”

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Posted 7 years ago

“I am very pleased with crystals the service was excellent very quick .Would definitely use again.Would recommend .”

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Posted 7 years ago

“Good communication, item much better price than anywhere else and arrived quickly and in great packaging”

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Posted 7 years ago

“Always a first class service.”

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Posted 7 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews