Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

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“Excellent price and service with free postage. I couldn’t ask for more.”

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Posted 6 years ago

“Great service fast delivery for my wife’s anniversary gift also great prices. Always recommend”

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Posted 6 years ago

“Really good value for money the reviews gave me confidence to order from Duty Free.”

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Posted 6 years ago

“Great savings on full price and quick delivery”

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Posted 6 years ago

“Not even received item !!”

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Posted 6 years ago

Dispatched 15th, delivered 20th May (well within the 3/5 workings as stated on the website)

Posted 6 years ago

“Very happy with purchase and speed of delivery.”

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Posted 6 years ago

“Order was acknowledged immediately and despatched very quickly as well. Keep up the good work.”

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Posted 6 years ago

“My crystal 6bears are beautiful”

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Posted 6 years ago

“A bit disappointed that while lockdown was on and delivery delays where happening there was no one to awnser phonecalls to reasure customers. Also never got email confirming dispatch or tracking numbers.”

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Posted 6 years ago

Can't please everyone. Shipping confirmation sent 13th May @ 1.15pm, delivered 15th May at 1.01pm. What more can we do!!!

Posted 6 years ago

“Their price is very competitive and service is very professional and efficient. Would recommend them highly if you are looking for Swarovski items at a good price.”

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Posted 6 years ago

“Excellent price. Very helpful when contacted. Good delivery. Highly recommended.”

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Posted 6 years ago

“Outstanding service and delivery would recommend to all.”

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Posted 6 years ago

“Easy to order a d arrived no problem.”

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Posted 6 years ago

“Great experience from start to finish , highly recommended”

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Posted 6 years ago

“Great service and prices”

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Posted 6 years ago

“Product is lovely- but the delivery tracking didn’t work. The item arrived after the 3-5 working days timescale and the tracking with Royal Mail didn’t work at all.”

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Posted 6 years ago

“Good price and quick delivery. Would use again!”

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Posted 6 years ago

“I ordered two pieces of crystal from this company, Leaning Tower of Pisa, and the Taj Mahal, having visited both places. When I looked at them closely, I was impressed with the way both had been captured, showing the expected view. When I looked more closely, wow! The crystal was perfect, showing each piece as one whole crystal, cut to the perfect example of both the Tower and the Taj Mahal, completely. Two beautiful pieces, to be displayed for all of my visitors to enjoy, as I have. Thank you.”

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Posted 6 years ago

“incorrect tracking number delivery longer than usual”

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Posted 6 years ago

“Never had any problems with Duty Free Crystal good packaging items are always in perfect order.”

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Posted 6 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews