Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent & Efficient!”

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Posted 5 years ago

“Still not received the item and when I asked for an estimated timescale was only given the standard 3-5 working days. Well we are currently on day 6 and tracking is still not available on Royal Mail site.”

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Posted 5 years ago

Order placed Friday 1st at 6 pm (as we have no outward post over a weekend which is clearly stated on our homepage). Dispatched Monday 4th - delivered Friday 9th May. Well within the 3/5 working days as advertised. Not bad considering skeleton staff and a reduced postal network

Posted 5 years ago

“I would never purchase from anywhere other than Duty Free Crystal. Staff are always more than willing to help with any problems that may arise. I purchased the SCS 2020 collection and am "over the moon" with my purchase. Thank You so much Duty Free Crystal!”

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Posted 5 years ago

“Easy to order. Item well protected for delivery. Quick delivery. Very pleased with the quality of the item.”

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Posted 5 years ago

“. The Chrystal dog was cute, lovely present.”

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Posted 5 years ago

“Excellent service as always”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Where is my parcel paid for 48hr Royal Mail you dispatches last week and still not here and in-traceable on Royal Mail web site, tried calling no answer. Please advise”

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Posted 5 years ago

“I purchased the Swarovski phone case, lovely product and a great price. Arrived quickly”

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Posted 5 years ago

“Great service. Delivery arrived promptly as advised. The bracelet is a gift, it arrived in its box and with a Swarovski bag to match. Ezcellent price. Will definitely use Duty Free Crystal again.”

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Posted 5 years ago

“Goofy was bigger than expected absolutely lovely gift for my daughter. 30 th thank you”

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Posted 5 years ago

“As always 1st class service & the extra discount was a nice bonus,I would highly recommend this company”

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Posted 5 years ago

“Beautiful. Excellent service, reliable and trustworthy”

Duty Free Crystal 5 star review on 6th May 2020

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Posted 5 years ago

“I would recommend Duty Free Crystal to anyone wanting to purchase Swarovski crystal. The prices are really good and even in these uncertain times while most of us are in lockdown the delivery has been marvellous.”

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Posted 5 years ago

“Ordered an item for me and as soon as it came in despatched to my sister, in this very difficult time this was not an easy task. Many thanks again for your wonderful service.”

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Posted 5 years ago

“I’ve had no issues with Duty Free as of yet easy to purchase etc”

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Posted 5 years ago

“Great company to deal with - extra quick delivery times and high quality items at affordable prices, can't get any better than this....”

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Posted 5 years ago

“Item arrived promptly and in perfect condition.”

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Posted 5 years ago

“Was very pleased with speed in which my gift arrived, however it was broken, so I am awaiting a reply to my e-mail to advise what steps to take.”

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Posted 5 years ago

“Very pleased with my Snow White figurine. Ordered on a Saturday, during lockdown, and arrived first thing the following Tuesday morning. Very efficient service and a very good price too.”

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Posted 5 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews