Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

Andrew Chenery

Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with the customer service and swift delivery'”

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Posted 5 years ago

“Beautiful item”

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Posted 5 years ago

“A company that never disappoints,1st class service,thanks again”

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Posted 5 years ago

“Love them, couldn’t see what I wanted on there website so emailed them to see if they could help. They ordered what I was after and sent me an email when it had arrived, took 4 days to arrive to me. People who I spoke to were very helpful and polite, highly recommend using them.”

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Posted 5 years ago

“Very happy with purchase and speed if delivery.”

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Posted 5 years ago

“Beautiful earrings. Delivery took a bit longer but customer service on Facebook was very helpful and explained everything.”

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Posted 5 years ago

Very strange. Not sure why the review was given 1 star. Dispatched 11th May, delivered 14 May (well within the 3/5 working days stated on our website).

Posted 5 years ago

“Really great service.”

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Posted 5 years ago

“Bought 4 bracelets from Duty Free Crystal for care staff who look after my disabled daughter. They were all delighted with their gifts. Arrived swiftly and beautifully packaged.”

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Posted 5 years ago

“Firstly I emailed to find out whether the bracelet was in stock and I received a very prompt reply. The bracelet arrived in very good time, very well packaged and the recipient loved it!!!”

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Posted 5 years ago

“Great prompt service would definitely use again x”

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Posted 5 years ago

“Beautiful birthday gift and prompt delivery”

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Posted 5 years ago

“Pleasure to deal with, item arrived perfect condition will buy from again”

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Posted 5 years ago

“Too ka while for the product to arrive and didn't receive much info on the delivery. The number on the site to call customer service doesn't work so thumbs down for that.”

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Posted 5 years ago

Shipping confo sent 6.09pm on the 1st May - delivered 5th May. Pretty good if you ask me

Posted 5 years ago

“Very well packaged and efficient service. Have used Duty Free on se eral occasions and would highly recommend.”

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Posted 5 years ago

“Beautiful teddy bear with heart. Bought it for my mum. Little gem :)”

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Posted 5 years ago

“Excellent Service as always even whilst we are dealing with this pandemic.”

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Posted 5 years ago

“Excellent service again. Delivery within 2 days of order.”

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Posted 5 years ago

“A very good service as usual.very fast,and a good price.”

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Posted 5 years ago

“Fantastic product, packaged well, arrived quickly despite lockdown and great price compared to competitors' websites. Would buy from again and would recommend!”

Duty Free Crystal 5 star review on 8th May 2020

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Posted 5 years ago

“Loved my bear arrived quite quick but the tracking system was not helpful kept saying couldn't track try later the only time it changed was to say it was delivered.”

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Posted 5 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews