Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 1st February 2023

Steven Hack

Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and service. I had an issue over a PayPal payment which self resolved, but I panicked and the company responded immediately to help. Thank you.”

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Posted 3 years ago

“Excellent - really pleased with service. Received our Swarovski 2022 Christmas decorations quickly after order - beautifully wrapped and with a lovely handwritten card. Will definitely use again.”

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Posted 3 years ago

“I order every year and am more than happy with service”

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Posted 3 years ago

“As ever I received excellent service. After contacting the store to find out when the item was going to be in stock I had an e-mail within half an hour asking me to try again and they had got hold of the item I wanted and indeed I paid for it and received it within 3 days. This to me is excellent service many thanks”

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Posted 3 years ago

“My crystal star was beautiful thank you. The service received from you was first class.I would recommend you to my friends.”

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Posted 3 years ago

“Excellent service as always. Very fast delivery of my parcel. Delighted with this year's Christmas Swarovski for my tree. Thank you.”

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Posted 3 years ago

“I have used Duty Free Crystal a couple of times in the past with no issues and this time was the same. Ordering and payment was easy and the delivery time was very good. I would have no hesitation in recommending them”

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Posted 3 years ago

“Brilliant price, delivered very quickly and very well wrapped. Have used previously and will use again.”

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Posted 3 years ago

“Fast delivery of genuine Swarovski crystal at cheaper than retail prices.”

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Posted 3 years ago

“Brilliant service.”

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Posted 3 years ago

“Arrived quickly and well packaged.”

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Posted 3 years ago

“Brilliant super fast service ordered Sunday evening arrived on Wednesday morning would highly recommend this retailer.”

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Posted 3 years ago

“The Crystal was exactly what I wanted at a very good price indeed. The parcel was well wrapped and arrived in very good order. Overall I received very good Customer Service”

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Posted 3 years ago

“I purchase my Swarovski Christmas star every year through this company. Seamless process and it always arrives (no P&P) very quickly. I shall look forward to opening the package on 25th December.”

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Posted 3 years ago

“Excellent service, long time customer. Always on point and great aftercare if required”

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Posted 3 years ago

“Simple process that works the same year after year. Quality products at great price so happy to recommend Duty Free Crystal.”

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Posted 3 years ago

“Good price. Customer service poor. They don’t understand Delivery address and Billing address. They don’t respond to phone calls”

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Posted 3 years ago

“Excellent service - totally reliable and good savings.”

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Posted 3 years ago

“Once again Duty Free Crystal provided great service . Very smooth from order to delivery. The Ear rings are beautiful, my wife loves them! Thanks”

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Posted 3 years ago

“very efficient service as usual”

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Posted 3 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews