Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third year I have ordered the Christmas star. Quick delivery and a excellent price.”

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Posted 3 years ago

“Order arrived quickly & was beautiful, was well packed & arrived in perfect condition. I shall defo be ordering again. Very happy customer”

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Posted 3 years ago

“Good super fast service, loved the personal touch with the hand written postcard. Thank you! ⭐️”

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Posted 3 years ago

“I order from Duty Free Crystal every year for Swarovski Christmas ornaments. Service and delivery has always been spot on.”

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Posted 3 years ago

“Excellent!!”

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Posted 3 years ago

“Seems to fine as usual thanks.”

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Posted 3 years ago

“Easy to find the product I was looking for on the website with it being delivered within a week, packaging ensured the contents were not damaged in transit.”

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Posted 3 years ago

“Brilliant service as usual. Items always arrive well packed and delivery is well within expected time. Highly recommended.”

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Posted 3 years ago

“I have always brought from Duty Free Crystal, as always 20% cheaper than Swarovski store it’s self. I’ve been using duty free crystal for about 15years now and I’m always impressed and pleased with the purchases that I have received! Would always recommend to others!”

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Posted 3 years ago

“I order the annual snowflake crystals every year, which I adore. Ordering is really easy, delivery very quick and items are securely packaged. The staff at Duty Free Crystal are extremely helpful on the phone with questions too. I would highly recommend them.”

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Posted 3 years ago

“Once again superb service from all the staff at duty free crystal. New piece is an excellent addition to the collection.”

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Posted 3 years ago

“Perfect as usual Duty Free Crystal is the only shop i buy my crystal from”

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Posted 3 years ago

“Fantastic as ever, speedy delivery, package 📦 well, thoughtful gift bags include, makes for a sparkly Christmas for my wife and daughter”

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Posted 3 years ago

“Absolutely recommend, superb service. Delivery within 2 days of order. Order the Swarovski Xmas star from here for the last few years and will continue to do so.”

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Posted 3 years ago

“Christmas 2022 ornaments. Package arrived fully intact. Good packaging. Very quick delivery will definitely order again. Highly recommend”

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Posted 3 years ago

“Excellent value and arrived very well package and quickly”

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Posted 3 years ago

“Outstanding service as ever, arrived promptly and in perfect condition.”

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Posted 3 years ago

“Excellent service. Quick and safe delivery. Cannot wait to put it on my tree with all my other stars”

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Posted 3 years ago

“Again, excellent and prompt service. the only question I have, and its not down to I know, but why do Swarovski keep changing the ribbon colour on the xmas ornaments? and now have even changed the boxes. Such a shame as I have a collection of 23 now.”

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Posted 3 years ago

“Excellent service. My Swarovski products were delivered in a few days and were well packaged. Would recommend duty free crystal.”

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Posted 3 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews