Duty Free Crystal Reviews

Name: Duty Free Crystal
Rating: 4.89

4.9 Rating 8,091 Reviews

97 %

of reviewers recommend Duty Free Crystal

4.9

Based on 8,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01481 721501

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Duty Free Crystal 1 star review on 19th September 2025

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Duty Free Crystal 5 star review on 27th January 2023

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Duty Free Crystal 5 star review on 7th January 2023

Clive Nimmo-Williams

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and quick delivery. Would definitely order from Duty Free Crystal again.”

Helpful Report

Posted 3 years ago

“I held off buying this item for months as the images online were NOT that inspiring. I then went into a Swarovski branch and saw the 3D star "in the flesh" and was blown away! Luckily my favourite, Duty Free Crystal, still had one in stock for me. JUST STUNNING!!!! SO much sparkle, plus DFC's speedy, excellent delivery service!!!”

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Posted 3 years ago

“Lovely Christmas Star but, if I'm honest, I don't like the new green box - looks cheap compared to the original dark blue box.”

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Posted 3 years ago

“Excellent as always”

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Posted 3 years ago

“Excellent service as usual. Great communication Reliable and swift despatch/delivery. To top it off fabulous products at terrific price. Always a winner thanks again”

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Posted 3 years ago

“Quick turnaround, cheers”

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Posted 3 years ago

“Thanks for a reliable quick service”

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Posted 3 years ago

“Third year gettin stuff from duty free crystal and as always fantastic service...fast delivery and very good value for money ..delivered in good time and well packed ..product in mint condition”

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Posted 3 years ago

“This is the second time I have ordered a Christmas Snowflake and I am pleased with your response and also free delivery”

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Posted 3 years ago

“I have been purchasing the Annual Swaroski Christmas Star from you for several years, your service is always prompt and delivery is within a few days. An excellent service.”

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Posted 3 years ago

“I ordered by telephone and my purchase was delivered very promptly, well packed and safely delivered by Royal Mail. I consider the service I have received now and in the past as excellent.”

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Posted 3 years ago

“After waiting for over three weeks for a delivery from another supplier, I sent a message to Duty Free Crystal asking if they had the Swarovski I’d wanted for a birthday present and if they could send it in time for the birthday. Within 2 days I received the item by priority mail and I would like to thank them for their excellent service.”

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Posted 3 years ago

“very fast delivery and packaging perfect,so very pleased with the service, thankyou”

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Posted 3 years ago

“excellent service. Easy to order and delivered within a few days.”

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Posted 3 years ago

“As always excellent service and love my little snowdrop.”

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Posted 3 years ago

“Very quick response to order which arrived very well packed. A perfect present.”

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Posted 3 years ago

“Once again excellent service and prompt delivery of my order”

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Posted 3 years ago

“I always purchase my Christmas ornament form Duty Free Crystal; the service has been excellent and the product arrives in good time and well packaged.”

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Posted 3 years ago

“Have used many times now and always happy with service”

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Posted 3 years ago

“Easy no fuss ordering online. Cheapest aswell. Arrived quickly and in perfect condition. Will definitely buy from again”

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Posted 3 years ago

Duty Free Crystal is rated 4.9 based on 8,091 reviews