Duuo by Co-operators Reviews

Name: Duuo by Co-operators
Address: 1 York Street, Suite 1400,, 1 York Street, Suite 1400,, ON
Rating: 4.73

4.7 Rating 2,367 Reviews

95 %

of reviewers recommend Duuo by Co-operators

Company Reviews

Insights

Info

About Duuo by Co-operators:

Personalized Insurance On-Demand.
Just when you need it; exactly how you want it.

Our goal is to make purchasing insurance the easiest item to cross off your to-do list. With our digital, on-demand insurance platform, we’re making it easy to purchase a broad range of insurance products in minutes.

Get out there and be bold! We’ll provide the peace of mind.

Visit Website

Write Your review

Tell us how Duuo by Co-operators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Didn't notify about payment increase.”

Helpful Report

Posted 3 years ago

We are a digital insurance platform and many of our processes are automated, which help us offer a competitive price. You would have received this notice, but it could have ended up in spam/junk folders in your email. You can always add Duuo as a 'Safe Sender' to ensure you don't miss important emails from us. Thank you for your business.

Posted 3 years ago

“Not happy with how the prices change based on credit score”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We never increase our premiums just because we can. There are multiple rating factors that our underwriters use to determine premium rates, such as postal code, credit score, crime rates, and claims, to name a few. We are always working behind the scenes to improve our client experience. We appreciate your business.

Posted 3 years ago

“I don't recommended anything”

Helpful Report

Posted 3 years ago

We are sorry to hear this. Duuo is always open to working with our clients to better their experiences

Posted 3 years ago

“told them when to take a payment,they said theyd take it on that day and then drew the money out of my account that very day and i had to eat ramen and rice for four days”

Helpful Report

Posted 3 years ago

We are a digital insurance platform and many of our processes are automated, which help us offer a competitive price. One of these automated processes includes the withdrawal of payments. A billing reminder is always shared 14 days in advance to help keep things like the amount and date of withdrawal transparent to our clients.

Posted 3 years ago

“My amount charged per month was increased by 10$ and I have no idea why. Doesn’t matter that it was noted in an email that they were charging me more, (no reason for increase was given) there was nothing I was aware of that was supposed to increase my monthly amount??? Will be canceling my account.”

Helpful Report

Posted 3 years ago

Duuo by Co-operators is rated 4.7 based on 2,367 reviews