Duuo by Co-operators Reviews

Name: Duuo by Co-operators
Address: 1 York Street, Suite 1400,, 1 York Street, Suite 1400,, ON
Rating: 4.73

4.7 Rating 2,365 Reviews

95 %

of reviewers recommend Duuo by Co-operators

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About Duuo by Co-operators:

Personalized Insurance On-Demand.
Just when you need it; exactly how you want it.

Our goal is to make purchasing insurance the easiest item to cross off your to-do list. With our digital, on-demand insurance platform, we’re making it easy to purchase a broad range of insurance products in minutes.

Get out there and be bold! We’ll provide the peace of mind.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“the reminder days before the deduction, don't think it's necessary”

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Posted 2 months ago

Thank you for your feedback!

Posted 2 months ago

“Expensive but good coverage”

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Posted 3 months ago

Thank you for your feedback! We trust that you will find our rates competitive. Cheers!

Posted 2 months ago

“We will be back, if you ever reply back to us after I already requested to be reinstated. Still waiting ...”

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Posted 4 months ago

Thank you for your feedback. Our team previously sent a reply your way. We recommend ensuring Duuo has been added to your trusted emails. Please reach back out to our team at info@duuo.ca if you have any further questions. Our team is always happy to help!

Posted 4 months ago

“have not had any issues to use insurence as of yet”

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Posted 6 months ago

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Posted 5 months ago

“It is almost impossible to get an answer to any question. There is no way to increase your insurance if you wanted to.”

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Posted 6 months ago

Thank you for your feedback. Please feel free to reach out to our team by sending us an email to info@duuo.ca. You can also check out our helpful FAQ article section at the bottom of our website. Our team is always happy to help. Cheers!

Posted 5 months ago

“I haven’t really had to use the service but paying monthly is very easy.”

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Posted 6 months ago

Thank you for your feedback!

Posted 5 months ago

“Increased a lot the price.”

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Posted 6 months ago

Thank you for your feedback. We are listening to our clients and working with our underwriters to better support them with premium fluctuations. We value your business.

Posted 6 months ago

“每月账单很及时，费率有点儿高”

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Posted 7 months ago

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Posted 7 months ago

“Easy to use but not the most affordable”

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Posted 9 months ago

Thank you for your feedback! We are always working behind the scenes to improve our client experience and make sure our rates are as competitive as possible! We appreciate your business.

Posted 9 months ago

“After some difficulty, because they assumed I would have a cell phone, we managed to get the policy I required. Beyond that, I have no basis for judgment.”

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Posted 9 months ago

Hi there, thank you for your feedback! We are a digital insurance platform and a cell phone is required in order to access your account after an Event policy is purchased! If there is anything else we can help you with, please reach out to our customer support team!

Posted 9 months ago

“Took 3 tries to get insurance on line!”

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Posted 11 months ago

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Posted 10 months ago

“It is very difficult to pick the plan that I need it doesn’t give me options.”

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Posted 1 year ago

Thank you for your feedback. Please reach out to our team at info@duuo.ca with any questions you may have. We are always happy to help! Cheers!

Posted 1 year ago

“It was hard to determine how to get the type of insurance i needed. i am a vendor at hosptal and it is not an event per se. i can book any day of the year I want to be there.”

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Posted 1 year ago

Thank you for your feedback. Please reach out to our team at info@duuo.ca and we will be happy to answer any questions that you may have. Cheers!

Posted 1 year ago

“We are happy with you”

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Posted 1 year ago

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Posted 1 year ago

“It was easy , Could be easier.”

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Posted 1 year ago

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Posted 1 year ago

“like most apartment insurance i checked, i was disappointed to find the property part is mandatory and liabilty is optional whereas in my situation at the age of 70 i find most of my stuff to be low value but my landlord insists on having liability. shouldnt this be a legal matter? every chance i get when i go to the osgoode law social i'll ask.”

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Posted 1 year ago

Thank you for your rating and review!

Posted 1 year ago

“I found the insurance reasonable for what I need it for.”

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Posted 1 year ago

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Posted 1 year ago

“It's better if possible to change the deductible.”

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Posted 1 year ago

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Posted 1 year ago

“It would be niceto speaktoa real person and not have to use a website. I want to add car insurance. Thank you Erin”

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Posted 1 year ago

Thank you for taking the time to give us your feedback. I can assure you when you communicate with us over chat, you are always speaking to a real person. If you have any additional questions for products that we offer visit Duuo.ca

Posted 1 year ago

“Spent hours trying to figure out how to get coverage - no help (someone will get back to you in a few days) or phoning. for help.”

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Posted 1 year ago

We are saddened to hear this. Duuo is always open to working with our clients to better their experiences

Posted 1 year ago

Duuo by Co-operators is rated 4.7 based on 2,365 reviews