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DYL Reviews

4.7 Rating 328 Reviews
94 %
of reviewers recommend DYL
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Phone:

8883104474

Email:

dylmgmt@dyl.com

Location:

4551 Glencoe Ave #155
Marina del Rey
90292

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Anonymous
Anonymous  // 01/01/2019
We LOVE DYL! It has streamlined our day to day operations and opened up more time for us to do what we came to do, SELL! We utilize the Campaign Feature daily. Uploading our lead lists and having them automatically called has shaved hours a week off of my producers "dial time". They are now able to call on average 30 more contacts on any given day as they no longer have to manually dial the numbers which has truly allowed them to hit their goal of 80 contact calls per day. The Calendar Scheduling Feature is another one we use constantly. Setting appointments that automatically call the customer at the time they are expecting has promoted that we are an agency of our word and we will call you back when we say we will. Our Customer Retention Rate has gone up 7 percent since switching to DYL as it manages my customer review schedule as well as my sales follow ups. DYL has truly empowered my staff and I to be able to be more efficient, punctual with follow-up, and generally happier while in the office. I feel that DYL's impact on my business is truly immeasurable and it has become an irreplaceable part of it. Top notch work and I cannot thank you enough for the boost your product has given my business.
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Posted 6 years ago
With DYL, I'm able to make outbounds efficiently. My favorite feature are the appointments, I am able to hit all my top priority appointments every single time. The feature of work flow is just outstanding, I've never worked with a site like this.
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Posted 6 years ago
I use DYL for my reviews. It really helps to meet my daily goals. I can easily see where I am at and keep track of the calls I still have yet to make.
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Posted 6 years ago
I have been able to receive at least 15 new leads a week, more on weekends. This has increased my productivity as well as my quote goals each week. Even during a snow storm where I was unable to get to the office, DYL allowed me to be able to keep in touch with customers through text messaging.
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Posted 6 years ago
It is easy to use! I have all my notes and follow-ups in one place. I also like seeing who is calling and who is working with them when a call comes in.
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Posted 6 years ago
Makes communication between inter office staff easier
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Posted 6 years ago
DYL has empowered us to make more calls which has grown or business.
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Posted 6 years ago
I'm on the service end and it makes life easy!
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Posted 6 years ago
As a staff member of a company using DYL it's been a powerful to organize and contact the leads we generate, needless to say, it's vital to our success. DYL does what it says it will do for us!
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Posted 6 years ago
DYL allows us to track our past contacts and contact them just prior to their renewal giving us the best opportunity to reach them at the height of their need.
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Posted 6 years ago
The ability to track our productivity is priceless.
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Posted 6 years ago
We love DYL! It makes making our telemarketing calls so much easier and the customer service is always so great!
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Posted 6 years ago
What a great phone system. The right tools to manage staff productivity and follow up on leads. Lots of automation so you don't miss a call. Love it!! This system keeps our staff hunting for more sales and keeps them on track.
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Posted 6 years ago
DYL has empowered our staff because we can efficiently get work done and listen to recorded lines if missed information we didn’t catch when we were on the phone with the customer. It also helps us keep track of who is working who resulting in a better work flow.
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Posted 6 years ago
It helps to increase quoting an sales. I feel it is a very powerful tool to success.
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Posted 6 years ago
DYL makes managing faxes and calls so simple! It's given us the opportunity to also reach our clients via text message which most really appreciate! When and if we had any small issues, DYL customer service is always so kind and knowledgeable. They solve the issue so quickly which gets us back to work even faster.
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Posted 6 years ago
We love DYL. It has empowered us to make competitions to see who can make the most outbound calls. At the end of the month, we even calculate who had the most calls and talk time and that person gets an "ACTION" bonus added onto their paycheck. DYL is an amazing tool to not only track your calls, but a great way to keep your staff motivated. I make it MANDATORY in my office to use DYL. 5 stars.
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Posted 6 years ago
DYL HAS BEEN A HUGE HELP. THE FOLLOW UP AND WORKFLOW TOOL ARE EXTREMELY USEFUL
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Posted 6 years ago
It's great to have an automatic call log of who we are calling. Also it's great that it records the amount of inbound and outbound calls and stores all of our customer info. DYL is great!
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Posted 6 years ago
DYL has been a really great service. The texting option has been really great for my agency with very little difference in the cost.
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Posted 6 years ago
DYL is rated 4.7 based on 328 reviews