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DYL Reviews

4.6 Rating 333 Reviews
93 %
of reviewers recommend DYL
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Phone:

8883104474

Email:

dylmgmt@dyl.com

Location:

4551 Glencoe Ave #155
Marina del Rey
90292

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Anonymous
Anonymous  // 01/01/2019
DYL makes managing faxes and calls so simple! It's given us the opportunity to also reach our clients via text message which most really appreciate! When and if we had any small issues, DYL customer service is always so kind and knowledgeable. They solve the issue so quickly which gets us back to work even faster.
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Posted 7 years ago
We love DYL. It has empowered us to make competitions to see who can make the most outbound calls. At the end of the month, we even calculate who had the most calls and talk time and that person gets an "ACTION" bonus added onto their paycheck. DYL is an amazing tool to not only track your calls, but a great way to keep your staff motivated. I make it MANDATORY in my office to use DYL. 5 stars.
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Posted 7 years ago
DYL HAS BEEN A HUGE HELP. THE FOLLOW UP AND WORKFLOW TOOL ARE EXTREMELY USEFUL
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Posted 7 years ago
It's great to have an automatic call log of who we are calling. Also it's great that it records the amount of inbound and outbound calls and stores all of our customer info. DYL is great!
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Posted 7 years ago
DYL has been a really great service. The texting option has been really great for my agency with very little difference in the cost.
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Posted 7 years ago
Great platform for not only phone, but also following up with leads.
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Posted 7 years ago
We have been a DYL fan since my insurance brokerage switched our predictive dialer and VOIP to DYL many years ago. We immediately felt the impact of a higher call to contact ratio. Also, DYL doubled our internet lead close rate with the direct connect lead service, which at the time was cutting edge in my opinion. We love these guys, and will remain a loyal customer.
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Posted 7 years ago
Great experience!
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Posted 7 years ago
great service
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Posted 7 years ago
The recorded calls are wonderful to reference. The CRM is great, still working on expanding the capabilities of DYL and love how it connects with my Agency CRM. When a call comes in, it automatically pulls up my CRM. LOVE IT. Still have trouble with the phone application, cant seem to listen to voice mails and it locks up a lot.
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Posted 7 years ago
DYL has allowed my staff to manage their call volume and leads in a very easy manner. They are able to quickly retrieve call history for specific customers or leads and across a certain time period.
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Posted 7 years ago
Great system
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Posted 7 years ago
Helps keeps leads organized and make sure each leads gets contacted multiple times.
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Posted 7 years ago
Great service and excellent VOIP system ,i have been using it for many years.
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Posted 7 years ago
I am an Allstate Exclusive Agent, since I switched to DYL we have had a significant amount of growth. DYL has helped us track our customers and prospects. DYL has saved us from accusations as all calls are recorded. DYL allows text messages and customers can send us photos using this text feature. DYL has saved us money and time. Thank you DUL
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Posted 7 years ago
DYL has helped with providing me tools to train staff and provide above excellent customer service to our members. I love it !!
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Posted 7 years ago
DYL has helped us tremendously in the office. I am able to track incoming and outgoing calls. I am able to receive and send text which is phenomenal. I am very pleased with DYL..
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Posted 7 years ago
They are always helpful
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Posted 7 years ago
Being able to record every phone call is essential in maintaining quality control.
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Posted 7 years ago
If you have a small business or starting one , DYL is the way to go . It simplyfies your customers call needs /process and allows you to track missed calls ,fax and vm while you are out in the field prospecting.
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Posted 7 years ago
DYL is rated 4.6 based on 333 reviews