DYL Reviews

Name: DYL
Address: 4551 Glencoe Ave #155, Marina del Rey
Rating: 4.69

4.7 Rating 326 Reviews

94 %

of reviewers recommend DYL

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Phone:

8883104474

Email:

dylmgmt@dyl.com

Location:

4551 Glencoe Ave #155
Marina del Rey
90292

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like that a parking lot is available to hold calls so it does not take up our lines on hold.”

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Posted 5 years ago

“We have offices in different location and DYL really helps us to easily communicate with one another and we can see if who we're trying to get ahold of is on the other line. We love the call history tool because it allows us to see who talked to what costumer if the costumer can't remember.”

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Posted 5 years ago

“We've been able to drill down to see what leads are producing the best results. From there we can increase our lead load to our best sales people which has decreased our cost per close immensely.”

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Posted 5 years ago

“new employee when I get there I will let you know.”

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Posted 5 years ago

“DYL has made my life so much more organized and easier since we implemented the program. I am in insurance sales, so I make 300-500 prospecting calls per week. The Notes and Task features allow me "error free" follow up on all leads. The office staff can see who's calling, or send and recieve texts right from their computer. We can send faxes, and use the hands free dialing feature, always a time saver!! We have our leads divided into several Dispoitions and Campaigns, once again making organizing them extremely easy. Communication between office personnel is greatly improved as everyone can see the staus of a client at any given time so we all know who told that client what and when!!! What a time saver this program is! If you don't have it, you're missing out....”

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Posted 5 years ago

“DYL has empowered us to use an all in one integrated system in order to manage our clients with efficiency and ease. No longer do clients fall through the cracks. No longer is follow up a problem. We're able to track every potential prospect 100% through the process. Our closing has noticeably increased.”

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Posted 5 years ago

“DYL has allowed our office to effectively communicate with not only our current customers but with future new business we plan to write. DYL is an important aspect to our agencies day-to-day activities and without it, we would not be nearly as effective in reaching and servicing our book on a daily basis.”

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Posted 5 years ago

“I love DYL. Excellent service.”

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Posted 5 years ago

“Very helpful, they solve my problem immediately. They are very efficient.”

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Posted 5 years ago

“As a DYL user in my organization, I have been extremely lucky to be able to work from anywhere in the world with the chance to service my customers needs in real time- Could not as for more!”

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Posted 5 years ago

“Yes. Yes. Yes.”

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Posted 5 years ago

“I am not the agency owner, but I am licensed insurance representative. This is the first office where they offered DYL for their phone system and let me tell you, it is AMAZING. It's so easy to use, I love that you can fax paperless, it's painless to transfer calls throughout the office (without accidently hanging up on customers) and to be able to look through your call history is a nice feature. ALL offices should have this system.”

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Posted 5 years ago

“DYL has allowed our team to efficiently manage our lead base with clarity and consistency. We have been able to set goals of how many attempts to make for contacting customers, and that has easily been met with the variety of features DYL provides. The mobile app allows us to continue our work wherever we are. Making 200+ calls per person and keeping the outcomes straight is no problem now! DYL is the best VoIP system out there, hands down!”

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Posted 5 years ago

“we increased a lot on customer service and improve on our calls”

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Posted 5 years ago

“DYL has made it easier for the office to keep track of the call logs.”

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Posted 5 years ago

“Dyl helps me keep track of all of my tasks. I love the fact that it lets everyone keep notes that our whole office can see as well as the capability to instant message each other.”

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Posted 5 years ago

“It's made everything so easy! Any time we need more information on a past call, we can pull up the recording and I can't tell you how useful that can be. We use the campaign lists to keep track of all possible call lists for both the sales and service team. All service metrics have improved by 10-15% percent due to our ability to keep track of and reach out to everyone possible!”

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Posted 5 years ago

“DYL helps us all communicate with each other and clients. The texting function is extremely useful!”

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Posted 5 years ago

“DYL clearly made an impact on the way my firm organizes and deals with everyday tasks. Since using it the overall productivity of our office went up, and managing our tasks is made easier by their different campaigns. Organizing and keeping track of all the customers and their needs is very helpful! DYL is extremely important to running our daily operation and I personally could not imagine working with any other tool. Thank you! I can now focus on my sales!! and my numbers are climbing!”

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Posted 5 years ago

“We LOVE DYL! It has streamlined our day to day operations and opened up more time for us to do what we came to do, SELL! We utilize the Campaign Feature daily. Uploading our lead lists and having them automatically called has shaved hours a week off of my producers "dial time". They are now able to call on average 30 more contacts on any given day as they no longer have to manually dial the numbers which has truly allowed them to hit their goal of 80 contact calls per day. The Calendar Scheduling Feature is another one we use constantly. Setting appointments that automatically call the customer at the time they are expecting has promoted that we are an agency of our word and we will call you back when we say we will. Our Customer Retention Rate has gone up 7 percent since switching to DYL as it manages my customer review schedule as well as my sales follow ups. DYL has truly empowered my staff and I to be able to be more efficient, punctual with follow-up, and generally happier while in the office. I feel that DYL's impact on my business is truly immeasurable and it has become an irreplaceable part of it. Top notch work and I cannot thank you enough for the boost your product has given my business.”

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Posted 5 years ago

DYL is rated 4.7 based on 326 reviews