E2save Reviews

Name: E2save
Rating: 4.36

4.4 Rating 4,720 Reviews

84 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About E2save:

Free mobile phone deals on the latest smartphones from HTC, Samsung, Apple, Nokia, LG and Sony Ericsson. E2save is a trading name of the Carphone Warehouse. E2save.com offer giant savings on the largest range of the latest and best mobile phones on the market. . We sell mobiles from all major manufacturers, and offer exclusive handsets, giving you the opportunity to get the very best offer in mobile technology.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nice, basic phone that does what is says on the tin”

Helpful Report

(Samsung Galaxy Young Silver Refurbished) - Posted 11 years ago

“good experience with no hick ups. very quick delivery”

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(Apple IPhone 5c 8GB Blue Refurbished) - Posted 11 years ago

“Excellent customer service can't knock it one bit really pleased with the service they provided”

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(Samsung Galaxy S5 Charcoal Black) - Posted 11 years ago

“Great service and unbelievable prices with the cash back. This is my second Contract ordered through E2save and I am a very happy customer. *****”

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(Nokia Lumia 530 Black) - Posted 11 years ago

“Looking for a smartphone with a cheap deal.. Came across with this wbsite.. Called them and got a pretty good deal..I have to mention that the customer service is ver helpful... Phone arrived the following day. It's been a week now and all I can say is I am happy with my new phone LG g3 and more pleased with E2save.. will deal with them again when the time comes...”

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(LG G3 White) - Posted 11 years ago

“very pleased both with the service and delivery, could not have been better. very rare in todays's modern life to have a company that delivers what it said it would do”

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(Nokia Lumia 630 Black) - Posted 11 years ago

“Received my phone but had the problem of a cracked screen wasn't able to contact anyone on the phone, email, or find out how to do the online chat. Experience was very poor, there is no customer service. I had emailed twice and still waiting for a reply”

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(Nokia Lumia 530 Black) - Posted 11 years ago

“The phone arrived very promptly as promised,however, nearly 3 weeks later and I am still awaiting my iPad mini. I have called 4 times and have been given the same response that it will be with me in 1-3 days as it comes from another company. Sorry I am dealing with E2save mobiles so it is to you I come with my complaint.”

Helpful Report

(Samsung Galaxy S4 Mini Black) - Posted 11 years ago

Hello Chamika Thank you for your review. I’m happy to hear that your handset arrived promptly. However, it’s disappointing to hear that your free gift was not delivered in the same timely manner. I can see that you contacted our customer services department who managed to identify the issue causing the delay and have your gift sent out. After investigating I can see that your free gift has now been delivered to you and I hope you’re enjoying using it. If you have any other issues then please contact our customer support team and they’ll do all they can to assist you. Kind regards Charles e2save customer support team

Posted 11 years ago

“Delivery was prompt in a fact within 48hours of concluding the deal. The on line assistance - Chat was quite impressive too, except that that the promised gift never came. ??? However, Keep up the good work!!”

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(Samsung Galaxy S5 Charcoal Black) - Posted 11 years ago

“very well treated and quick to set up with limited problems very happy”

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(Nokia Lumia 530 Black) - Posted 11 years ago

“Had to make the purchase over the phone due to the fact I've lived at quite a few addresses in the last 3 years, but the person I spoke to was very polite and made the transaction very quick and easy. Already got the phone today!”

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(Samsung Galaxy Note 4 Black) - Posted 11 years ago

“Easy ordering system. Delivery organised at my convenience and confirmed with a one hour delivery slot on the date. Delivered on time. Good communication throughout.”

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(Nokia Lumia 530 Black) - Posted 11 years ago

“Without a doubt E2 Save is the best i been buying from them for over 10 years i recommend it to everyone .”

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(Nokia Lumia 530 Black) - Posted 11 years ago

“Thank you for delivering my new phone this morning, Considering the delivery address was wrong and the parcel was not delivered I rang and spoke to DPD and you managed to get the parcel to me without any delay, so thank you once again.”

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(Apple IPhone 5s 16GB Gold) - Posted 11 years ago

“Would have got Good or even very good but for asking me to ring back on a 0845 number at 10p a minute charge. They could have E-Mailed me or rang me as the call was only to confirm the details I had already provided. The call lasted 12 minutes and cost me £1.20 and I do not see any reason for it.”

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(Nokia Lumia 530 Black) - Posted 11 years ago

“Great service from E2Save. Good communication from the moment I placed the order, letting me know every step of the way as the status changed. Delivery was good too, with a stated delivery date in advance, and a 1 hour slot for delivery - both of which I could change if it was inconvenient. Setup of the phone was simple and it worked with the SIM automatically. Would definitely use again.”

Helpful Report

Posted 11 years ago

“You exceeded my expections I am very happy to be one of your customers. Thank you.”

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(LG G3 S Metallic Black) - Posted 11 years ago

“Very good service ,Quick and efficient ..very pleased ????”

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(Nokia Lumia 630 Orange) - Posted 11 years ago

“Phone came quickly and tracking number received. Free gift was delivered 4 days later to a different address with no notification of dispatch or delivery. Overal I am happy so far”

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(Nokia 105 Black) - Posted 11 years ago

“Thanks for a fast service. iPhone 6 is great.”

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(Apple IPhone 6 16GB Silver Refurb) - Posted 11 years ago

E2save is rated 4.4 based on 4,720 reviews