Thank you for your fantastic review, Hugh! We're delighted to hear that you found our services efficient and helpful in arranging your trip. Our team works hard to ensure that everything runs smoothly, and your kind words are truly appreciated. We hope to see you on another adventure soon!
Warm regards,
Team Eagle-Eye Tours
“This was my third tour with Eagle Eye and very disappointing. There were few Arctic mammals or birds. There was lots of exposure to Inuit culture and settlements. Given that this tour was in place of one cancelled at the last minute last year I am at a loss as to why this tour was book when it was nothing like the one I booked in 2024.”
Hello Kevin, Thank you for sharing your honest feedback with us, and for travelling with Eagle-Eye Tours on several occasions. We’re truly sorry to hear that this most recent experience left you feeling disappointed, especially after the cancellation of your 2024 trip.
We’ve already reached out to you directly to continue the conversation and are also working closely with our expedition operator to better understand your experience. Your feedback is invaluable, and we’re committed to learning from it.
Thank you again for your loyalty to Eagle-Eye Tours and for taking the time to share your thoughts with us.
Thank you for your thoughtful review, Margaret! We’re so glad you appreciated our team at headquarters and found our guides to be competent and engaging. The addition of the app for the group chat, daily schedules, and shared images was designed to enhance your experience, and it's wonderful to hear that you enjoyed it. We look forward to having you join us again on future tours!
Warm regards,
Team Eagle-Eye Tours
Thank you so much for your kind words, Nancy! We're delighted to hear that you found our tours accommodating to your interests as a birder. Our team is dedicated to crafting experiences that resonate with the passion of our guests, and your appreciation truly inspires us to keep doing our best. We look forward to exploring with you again soon!
Warm regards,
Team Eagle-Eye Tours
“Eagle-Eye Tours success is predicated on a responsive support staff and energetic and highly adaptable people oriented guides such as Jarred and Mitch. Everyday of this tour was an adventure. It was inclusive and I think all were appreciative of the extra efforts made.”
Thank you so much for your wonderful review, Etta! We're thrilled that you enjoyed your adventure with us and appreciate the recognition of our dedicated guides, Jared and Mitch. It's always our goal to create an inclusive and engaging experience, and we're glad that you felt the extra efforts we put into making your tour special. We can't wait to welcome you back for more exciting adventures in the future!
Warm regards,
Team Eagle-Eye Tours
Thank you so much for your fantastic review, Joan! We're thrilled to hear that Juliana was able to provide you with the information you needed. Our team always aims to be as helpful as possible, and it's great to know that we met your expectations. We look forward to seeing you on another adventure with Eagle-Eye Tours!
Warm regards,
Team Eagle-Eye Tours
Rafael, Thank you so much for your 4-star rating and for sharing your thoughts with us! We’re glad you enjoyed the trip and really value your feedback about meals. Traveling to far northern destinations, as on your tour, can be costly due to their remote location, but we’re always looking for ways to add more value to the experience. We’re excited to share that starting in 2026, dinners will be included in all our North American tour costs. We hope we’ll have the chance to welcome you back so you can enjoy this added touch!
“Eagle-Eye Tours is a great company. They are offer many different types of tours, to places all over the world. The staff is knowledgeable, helpful and friendly.”
Thank you so much for your kind words, Helen! We're delighted to hear that you noticed our wide variety of tours and found our staff to be knowledgeable, helpful, and friendly. Your satisfaction means the world to us, and we can't wait to have you explore more destinations with us in the future!
Warm regards,
Team Eagle-Eye Tours
Thank you for your wonderful review, Joanna! We're thrilled to hear that you appreciate our customer service and find the Eagle-Eye Tours app helpful for communication and itinerary summaries. Your satisfaction is our priority, and we look forward to enhancing your future trips with us!
Warm regards,
Team Eagle-Eye Tours
Thank you for your fantastic review! We're thrilled to know you found our tours well organized with excellent support and guides. We pride ourselves on offering a great variety of trips at fair prices, and we're glad you noticed. We can't wait to have you join us on another adventure soon!
Warm regards,
Team Eagle-Eye Tours
“Eagle Eye did a great job of putting together a fanastic trip that had great guides and was well coordinated through out the entire process. I look forward to doing a future trip with them.”
Thank you for your fantastic review, Joel! We’re so pleased to hear that you enjoyed your trip and found our guides to be great and the coordination to be seamless. We look forward to crafting another unforgettable experience for you in the future!
Warm regards,
Team Eagle-Eye Tours
Thank you for your wonderful review, Joan! We're delighted to hear that you found our team to be responsive and helpful. Your satisfaction is our top priority, and we look forward to making your next experience just as enjoyable!
Warm wishes,
Team Eagle-Eye Tours
“I really enjoy the app that Eagle-Eye uses. It makes it easy to communicate with the group during a tour as well as to share photos with the group. Pre-trip communication via email was also excellent and provided all the details needed to plan and prepare for the trip.”
Thank you so much for your wonderful review, Laura! We’re thrilled to hear that you enjoyed using our app for communication and photo sharing during the tour. It's fantastic to know that our pre-trip emails provided you with all the necessary details for your preparations. We appreciate your feedback and can’t wait to have you join us for more adventures soon!
Warm wishes,
Team Eagle-Eye Tours
“The back-end work that went through was highly appreciated. The organising and managemnt of the trip was perfect. I enjoyed using the app, which was great. Logistics handling and communication, before and during the trip was commendable.”
Thank you for your amazing review! We're thrilled to hear that you appreciated the behind-the-scenes efforts, as well as the seamless organization and management of your trip. It’s great to know that our app made your experience enjoyable, and we truly value your feedback on our logistics and communication. We can’t wait to have you explore more with us in the future!
Warm regards,
Team Eagle-Eye Tours
Thank you for your fantastic review! We're so pleased to hear that our office staff was responsive to your questions and that our tour leaders made a positive impression with their expertise. Your feedback means the world to us, and we can't wait to have you join us on more amazing tours in the future!
Warm regards,
Team Eagle-Eye Tours
“The staff and tour guides are very professional. Our request for additional hotel nights on both ends of the tour were arranged to allow us to extend the time visiting British Columbia.”
Thank you for your wonderful review, Wendy! We’re delighted to hear that our team was able to accommodate your request for additional hotel nights and that you had a great time exploring British Columbia. Your kind words about our staff and guides mean a lot to us. We look forward to welcoming you on more adventures in the future!
Warm regards,
Team Eagle-Eye Tours
Thank you for your wonderful feedback, Frederick! We’re so glad to hear you enjoyed the British Columbia Birding trip. It’s fantastic to know that the experience met your expectations, and we appreciate your kind words about our team. We’re excited to welcome you back on future adventures!
Warm regards,
Team Eagle-Eye Tours
“This is my second Eagle-Eye trip and it didn’t disappoint! Their selection of guides for this trip as well as others are incredibly knowledgeable about all aspects of what we encountered and were always professional, efficient, helpful, and fun! Eagle-Eye tours are run like a well oiled machine and I will be taking more adventures with them in the future!!”
Thank you so much for your glowing review, Marilyn! We're thrilled to hear that your second Eagle-Eye trip met your expectations. It's wonderful to know our guides' knowledge and professionalism made your experience enjoyable and fun! We truly appreciate your loyalty and can't wait to have you on more adventures in the future!
Warm regards,
Team Eagle-Eye Tours
Thank you for your fantastic review, and for choosing Eagle-Eye Tours again! We're thrilled to hear you found our staff both professional and helpful, and that our guides made your experience wonderful. Your support and recommendation mean a lot to us, and we can't wait to have you on another adventure soon!
Warm regards,
Team Eagle-Eye Tours
Thank you for your kind words, Simone! We're delighted that you chose Adventure Canada for your cruise option. It's fantastic to hear you had a well-done experience with us. Your support means the world to us, and we can’t wait to welcome you on another adventure soon!
Warm regards,
Team Eagle-Eye Tours
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