Thank you for the glowing review! Our guides and team members take great pride in offering exceptional service, and it’s amazing to hear that it shone through on your tour. Your kind words inspire us to keep providing top-notch experiences. We can’t wait to have you back!
“Never disappointed. Eagle Eye guides are well versed in the local avifauna and work tirelessly to get you sightings. They are good humored at all times and facilitate all aspects of the tour, from providing the transportation to getting you to your accommodations at night. Excellent service.”
Wow, thank you for the glowing feedback! It's great to hear that you had such a memorable experience. Our guides work hard to make every trip special, and we’re so glad it made an impact. We love hearing that all aspects of your trip went smoothly. We’d love to welcome you back for another adventure in the future!
“Eagle-Eye tours is my go-to birding company. They offer excellent guides with clean and comfortable accommodations. I've done numerous tours with them (Grand Manan, Manitoba (Owls), Sask (Whooping Cranes), Arizona in winter and Point Pelee. Quality service at a affordable price. The staff is second to none as far as making sure you stay well informed. They use a great App so you always know what to expect. First rate Canadian tour company! I'll be travelling with them again!”
Thank you for the fantastic review and for being a loyal Eagle-Eye Tours traveler! We’re so happy to hear that our guides, accommodations, and service continue to meet your expectations across your tours. It’s wonderful to know that our app keeps you informed and helps make your experience seamless. We truly appreciate your kind words and can't wait to take you on your next birding adventure!
Thank you for your kind review! Our office team works hard to ensure every detail of your journey is seamless, and it’s wonderful to hear that Celine's efforts made a difference for you.
“The website and items provided by customer service were very informative. Customer service was excellent, particularly as we had to cancel our participation due to health reasons, then I was able to be reinstated on the tour at the last minute as the health issue subsided. The pricing was good. The guides were excellent and coped very well with changing conditions during the tour.”
“I needed to make an insurance claim. The claim took over a year to process and there were many obstacles along the way. Eagle-Eye provided exceptional service at every stage of the claim including necessary documentation and telephone and online support. I could not have achieved a successful resolution without the assistance of Eagle-Eye Tours staff.”
“I have known about Eagle Eye Tours for many years and greatly respect the management and guides. Finally, we booked a tour and found the process to be a very positive experience. Unfortunately, our tour was cancelled due to Covid-19, which was a huge disappointment, but Cam and his team were very business-like and caring about it. We were offered a full refund with no questions asked. I have taken several tours and my experience with Eagle Eye was top shelf.”
“I was so excited to have found an organized tour to see the narwhals in May. It would be my first trip with Eagle-Eye Tours, and the staff was great to answer all of my questions and concerns. I couldn't believe how great the experience was - incredibly thorough, organized in the specific details, clear communications, and most of all patient with me. In addition to planning the trip, they helped with insurance and hotel recommendations. Unfortunately, this year's trip was cancelled due to the virus. However I was super impressed with their options for handling the situation (way better than other more prestigious travel companies). I hope that I will be able to travel in 2022 and join this amazing trip.”
“Eagle-Eye Tours was previously unknown to us before booking our tour. We had questions about the tour that were quickly answered with a quick phone call. They were easy to contact by phone and very helpful. There documentation was very good and easy to understand. We would definitely use them again..”
“I was very happy with this tour - it was a real adventure! I loved the contact with the communities and the excellent presentations and workshops on board to give us the background of the area and people. The booking done through Eagle Eye went well and Kirsten did and excellent job. Thank you.”
“Kudos to everyone involved for making the organization and completion of the tour completely painless. Consumer satisfaction seemed to be a high priority with everyone involved.”
“I have had two major trips arranged for me by Eagle-Eye Tours. Both times the service has been superb. Any questions sent by e-mail are always answered within 24 hours. Telephone contact is easy, too. Information sent is everything needed to make the trip easy.”
“the people working in the head office are very efficient, doing their best to answer queries and solve problems, often the same day. the two guides I met were great : organizing things, very attentive to people's needs, and very knowledgeable about so many things: birds of course, animals, insects, geology... I learnt a lot about Canada with them. their catalogue is just fabulous and makes one dream; the difficult thing is choosing a tour. I would definitely join tours with them again, hopefully 2 in 2017.”