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Easyjet Reviews

2.0 Rating 329 Reviews
24 %
of reviewers recommend Easyjet
Company Reviews Questions Metrics
2.0
Based on 329 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult

Popular Questions:

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Returns

Customer Service

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How quickly does Easyjet resolve customer queries?
Helpful Report
(2 days ago)
Greater than 54% of reviewers feedback is Easyjet takes over a week to resolve customer queries.
Helpful Report
(2 days ago)
D

Customer Service - Average

53.49%
Industry Average
“ I have cancer and in London Luton the Custmer service was bad I’m an oncologic patient and they treated me like garbage ”
- Emilia
“ Of course this incurred hours of delay and shambolic service from start to finish. ”
- Anonymous
“ This airline didn’t keep up their promises and not only did their service fall short, they were neglectful and dangerous. ”
- Claire
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