Easylife Group Reviews

Name: Easylife Group
Rating: 1.18

1.2 Rating 562 Reviews

4 %

of reviewers recommend Easylife Group

Company Reviews

Questions

Metrics

1.2

Based on 562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group 1 star review on 25th January 2025

Tony Jireh

Easylife Group 5 star review on 14th September 2024

Sandra Ria

Easylife Group 1 star review on 9th October 2021

Alison Jarvis

Easylife Group 1 star review on 7th April 2021

Paul Leeming

Easylife Group 1 star review on 9th June 2020

John Beckett

Anonymous

Anonymous // 01/01/2019

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“no delivery on date given, no dispatch number given, 4 long phone calls to get cancellation and refund, persuaded to opt for Easylife Rewards without a full picture, got a refund eventually. Cannot be trusted”

Helpful Report

Posted 8 years ago

“Placed an order with an indication that items were in stock and that delivery would be 7 days. Ten days later my order was still showing 'awaiting picking' on my account (even though my credit card had been debited). I therefore sent them a message via the contact board on there website. 24 hours later nothing had happened. So I rang them to be told by the adviser that he would send a message to the ordering department and I would get an email from them the following day. Guess what? No I didn't! so I rang again to be told it was being dispatched (I could see the status has changed on my account page) I said I wanted to to make a formal complaint and was told a manager would ring me in about an hour....you've guessed....no they didn't. I am now fed up and have no confidence that this order will arrive.”

Helpful Report

Posted 8 years ago

Easylife Group is rated 1.2 based on 562 reviews