Easylife Group Reviews

Name: Easylife Group
Rating: 1.18

1.2 Rating 562 Reviews

4 %

of reviewers recommend Easylife Group

Company Reviews

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Metrics

1.2

Based on 562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group 1 star review on 25th January 2025

Tony Jireh

Easylife Group 5 star review on 14th September 2024

Sandra Ria

Easylife Group 1 star review on 9th October 2021

Alison Jarvis

Easylife Group 1 star review on 7th April 2021

Paul Leeming

Easylife Group 1 star review on 9th June 2020

John Beckett

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I felt completely stuck and had no idea what direction to take until Robinson and team stepped in. Their team was calm, supportive, and took the time to explain every step in a way that made the whole process feel manageable. They approached my case with real professionalism, consistently kept me informed, and reassured me throughout the journey. Thanks to their dedication and expertise, my withdrawal issues was resolved, and everything finally began moving in the right direction again. I’m truly grateful for their help”

Easylife Group 1 star review on 22nd January 2026

Helpful Report

Posted 1 week ago

“Recoup Agency stepped in at a moment when I felt completely defeated. I had been struggling with a difficult financial issue involving $346,000, and every attempt to fix it on my own only left me more confused and stressed. From the first conversation, the team showed a level of professionalism and calm reassurance that I desperately needed. They listened carefully, explained every step without rushing me, and kept consistent communication throughout the entire process. What truly stood out was how genuinely supportive they were — they didn’t just handle the problem, they made sure I felt safe, informed, and confident. Thanks to their dedication, the issue was completely resolved, and I finally felt the weight lift off my shoulders. I’m deeply grateful for their help and would recommend them to anyone seeking trustworthy, dependable support.”

Easylife Group 1 star review on 17th December 2025

Helpful Report

Posted 1 month ago

“This company have been debiting my mums account every month since 2021. My mum is a vulnerable pensioner who had no idea this was being debited until I checked her bank statements with her. I have emailed and called them several times and they promise she will be refunded but it is still dragging on. They took a total of £1319.31 for subscriptions that she never requested and so far have only refunded £743.39 back to her since November last year. This company is a disgrace and I urge anyone who has experienced this to report them to the Financial Ombudsman (the name of which no members of staff or even know what an Ombudsman is, let alone who theirs is). For and on behalf my mother Nuala Coyle.”

Helpful Report

Posted 2 months ago

“Customer service not very helpful when trying to return item you did not order.”

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Posted 6 months ago

“They were supposed to collect my parcel yesterday, then I got a message saying they couldn’t deliver as they did not have my address, it’s a RETURN, so they were supposed to collect today, still waiting”

Helpful Report

Posted 9 months ago

“Ordered life like bunnies for $25 for Easter. Received them and they look nothing like advertised. This is a scam website. Sending out products that are a fraction of what is advertised.”

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Posted 10 months ago

“SPECTRUM-CREST totally saved me! After that awful experience with a scammy broker, they helped me get my money back. They were so professional and knew exactly what to do. It was amazing how quickly they got my money back. Seriously, if you're in a similar mess, contact them!”

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Posted 1 year ago

“Don't touch this company it will rip you of big time”

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Posted 1 year ago

“These people are utter scum. Took over £100 from my elderly mother’s account , even though she never signed up to anything. She now has the aggro of having to cancel her card and get a new one. Why this company have not been shut down I don’t know.”

Helpful Report

Posted 1 year ago

“As with other reviewers, my elderly parents were signed up to their 'loyalty subscription' despite saying they didn't want to. Easylife took over £150 in instalments. If you find yourself in the same position, get a list of all the payments they have taken from you, as you will be asked to go through them one by one. Money was refunded eventually.”

Helpful Report

Posted 1 year ago

“Scam company. Do not use!”

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Posted 1 year ago

“Got a subscription. Not requested taking £18.50 a month. Had it stopped and refunded. Then it started again. System error said someone in South Africa. Goodbye customer.”

Helpful Report

Posted 1 year ago

“Purchased the 2 Easy to read alarm clocks with easy night time viewing. Can hardly read the hands and numbers in a dark room. These are a dud. If you want a night clock, make sure it's a 240 volt unit.”

Helpful Report

Posted 1 year ago

“Worst experience...will never book it again..I have booked twice but didn't get my service....no cancellation..no rescheduled...called them 100 times...but no one bother to revert...”

Helpful Report

Posted 1 year ago

“Fraud & Chutiya company”

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Posted 1 year ago

“Dont use service 10 baje morning ke time aa aate aate evening me 6 Baje aae jab 25 baar call karne ke baad aur 30 mins me 2 bathroom saaf karke bhe nekal gae kara bhe esa na ke barabar ese better khud he kar sakte hai wahe urban clap se karwao proper time deke ache se karke hai”

Helpful Report

Posted 1 year ago

“My elderly aunt had nearly £400 taken from her bank account over a 9 month period after ordering something from Easy life. My husband had £69 taken from his bank account after ordering something on behalf of his father. My husband has subsequently had another £50 taken from his bank account after a cold call from a third party acting on behalf of Easy life. After contacting and complaining, Easy life informed him that these payments were for a subscription to a ‘Rewards club’. No information about the ‘rewards club’ was received or knowledge or permission to join was ever made. No rewards were ever received. These amounts were refunded by Easylife, but only after my husbands vigilantance with his bank statements, and after my Aunt was admitted into hospital, we needed to go through her finances. My Aunt and husband had not given permission at any time, or for their data to be passed on to a third party who act for on behalf of East life. How on earth are Easy life getting away with scamming so many unsuspecting people? This company is immoral and surely using unlawful practices. They should be stopped!”

Helpful Report

Posted 1 year ago

“Took payment 20th September when I never ordered anything. Told credit card company and they set up a subscription! This is Fraud!”

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Posted 1 year ago

“Do not touch this mob with a barge pole. They took money from my mothers bank account without authorisation five days after she died. THEY ARE ROBBING THE DEAD. YOU HAVE BEEN WARNED”

Helpful Report

Posted 1 year ago

“Scammers took 18.50 a month from 93 year old for nothing. Customer service is rude. Do not give your card details to buy anything from these people. Fraudsters. Preying on the vulnerable”

Helpful Report

Posted 1 year ago

Easylife Group is rated 1.2 based on 562 reviews