Easylife Group Reviews

Name: Easylife Group
Rating: 1.18

1.2 Rating 559 Reviews

4 %

of reviewers recommend Easylife Group

Company Reviews

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Metrics

1.2

Based on 559 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group 1 star review on 25th January 2025

Tony Jireh

Easylife Group 5 star review on 14th September 2024

Sandra Ria

Easylife Group 1 star review on 9th October 2021

Alison Jarvis

Easylife Group 1 star review on 7th April 2021

Paul Leeming

Easylife Group 1 star review on 9th June 2020

John Beckett

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DON'T buy ANYTHING from EasyLife! If you do, you'll be signed up for subscriptions to "Clubs" you don't want or need and it's a pain to get through and cancel them. Just DON'T do it!”

Helpful Report

Posted 11 months ago

“I booked a bathroom clean noone came and they looted 99rs from me”

Helpful Report

Posted 11 months ago

“I was charged for delivery on a £89 purchase and numerous calls and emails went unanswered.I shall never use them again. Anne”

Helpful Report

Posted 11 months ago

“Absolute scam I have phoned multiple times asking to take my elderly grand mother off of whatever you have subscribed her to. 4 times I was told they cancelled only to see they continued to take THOUSANDS of pounds from her”

Helpful Report

Posted 1 year ago

“Easylife kent,have been taking £18.50 a month out of my fathers account for a catalogue! I phoned them up in March 2024 to enquire about this and asked for it to be cancelled and wanted confrimation, sorry we dont send out letters but was assured it was cancelled . Only to get a bank statement july2024 to find easylife kent had taken again £18.50 ,so I phoned them again told they couldnt send confirmation of cancellation so was given an email address ,so wait and see if I get a reply back .”

Helpful Report

Posted 1 year ago

“Do not have anything to do with this company. I have found out that my elderly mother has had money taken for a subscription magazine she knew nothing about or even received. I spoke with them today and was shocked at the abusive tone of their staff and their lack of competence to work in a call centre. I will be taking this further it is disgusting that a company can scam elderly people out of their money”

Helpful Report

Posted 1 year ago

“This company has been scamming my mother (she is 92!) by taking small amounts from her account over the last 2 months. Finally came to a head today when Tesco refused her card!! Thankfully her bank had noticed weird charges and put a stop on it! I don't know HOW they got my mum's debit card details but its now STOPPED. Beware this company. Customer service operator tried to get more information out of me and then when I refused, he "transferred" me to someone else and I was cut off. Operator didn't sound local!!! DO NOT USE THIS COMPANY”

Helpful Report

Posted 1 year ago

“Avoid Easylife. The company are scammers. I have had two payments debited from my credit card in two days for a so called Rewards Scheme I never signed up too. AVOID”

Helpful Report

Posted 1 year ago

“I experienced numerous unsuccessful withdrawal attempts over the course of several months. Despite reaching out to customer support multiple times through email, I did not receive any replies. Upon discovering that I had fallen victim to a scam and lost my funds, I felt anxious. Thankfully, A M D A R K L i M I T E D * C0M assisted me in reclaiming my investment from the scammers.”

Helpful Report

Posted 1 year ago

“Do not use this company they pass your details onto other companies. Name address and bank details. Very bad”

Helpful Report

Posted 1 year ago

“Easylife kept taking £18.50 out of my elderly mother's account. Luckily her bank reimbursed her.”

Helpful Report

Posted 1 year ago

“Total scam. Do not have any dealings with this company. One item bought which was returned for a refund. Then they stole money from my mothers account on a regular basis, for a so called subscription she had no knowledge of. How are these peope allowed to still operate?”

Helpful Report

Posted 1 year ago

“Do not deal with this company. I have shared the same experience as mentioned below and am furious that my details, including credit card, have been shared with other unscrupulous companies. When you purchase online with Easylife, the (very) small print states that by providing your details you are allowing Easylife to share with various associated companies. I consider this extremely underhand way of operating.”

Helpful Report

Posted 1 year ago

“These people are filth. I was sorting out my recently deceased father's bank statements and noticed a weekly debit of £18.50 from Easylife, for absolutely no apparent reason other than the privilege of receiving their catalogue. Easylife prey on the elderly and vulnerable; avoid like the plague.”

Helpful Report

Posted 1 year ago

“Total scam. It seems this “company” have been operating for several years and I can’t understand how it hasn’t all been closed down. By some magical means when you buy something you have apparently signed up to a mythical subscription, in my mum’s case for £18.50 a month on her credit card. We are not sure how long this has been going on for but I noticed 3 charges of £18.50 in a 3 week period on her monthly statement. I rang on their 0800 number ( for orders NOT their recommended number at “local” rate) but after explaining why I was making the phone call the answers seemed odd and made me very suspicious. There was no real explanation of what she might have bought, more all along the lines of elderly and vulnerable people often sign up to subscriptions but forget they have done it. Subscription to what and for what, well who knows? Let’s call it an imaginary product. The man I was speaking to said that all future subscription payments would be cancelled but when I requested that he sent a confirmation email he refused and said I had his word instead!!! I requested an email address so that I could send him a record of the conversation. Guess what? The email he supplied didn’t work. I rang the credit card company who said they would investigate. They were very familiar with Easylife and have stopped any future payments to them. I’m surprised since Easylife are so well known as a scam that they can continue to advertise and that credit cards and banks don’t automatically block repeated payments and check with customers first. I would appreciate if anyone can suggest a way to make an impact here and try to stop these fraudsters. I would be grateful to hear of any pointers as to what action we can take to retrieve funds and put a stop to this to prevent future victims.”

Helpful Report

Posted 1 year ago

“My mum had over £3000 taken out of her account over 2 years. When I phoned asking why all these amounts were being taken out by Visa card. They said she had joined the promotion scheme 10 all together plus a film club ! I do not know how this company live with them selves deceiving older people. Once I told them her solicitor was looking into why these amounts were going out of her account even though she was in a nursing home they repaid a lot of the money but only if you have the time to go through endless bank statements and prove the amount and dates. Some days they took £69.50 three times in one day. £18.50. £24.99 regular as clock work. Shocking company. I wonder how much in total they have deceived vulnerable lonely people out of.”

Helpful Report

Posted 1 year ago

“This company has been taking money out of an elderly friends account for months. She has no knowledge of any agreement with them and can’t afford to pay. They are despicable. I don’t know how they live with themselves”

Helpful Report

Posted 1 year ago

“Avoid this company at all costs. They take money out of your bank for joining clubs you have not joined. Do Not give them your back details ever. It is criminal what they are doing”

Helpful Report

Posted 1 year ago

“They are stealing money from my elderly mother’s bank account for a subscription she did not ask for. Truly evil people”

Helpful Report

Posted 1 year ago

“Just discovered that my elderly father with Alzheimer's has paid this company over £600 in one year. As far as I can tell it's for "lifestyle magazine". One month they took over £150. I'm going to have to sort this out with the bank as they're taking the money fro his debit card, rather than a direct debit, so I can't cancel it or invoke the DD guarantee.”

Helpful Report

Posted 1 year ago

Easylife Group is rated 1.2 based on 559 reviews