“This is a review on a product that was recently purchased on Ebonyline and the handling of the matter for a suitable solution. Ebonyline does not want to refund the full amount for the faulty item to the original payment account neither do they want to exchange without charging shipping to reship exchange ( to cover their fault). They ain’t even average with communication so I don’t like having to email them about orders. When the transaction is straight forward that’s when I appreciate their effort but this particular experience is uncaring and they come across desperate to want to make customer pay for their mess. When a business acts in such way it gives the impression that they have to be struggling, desperate.”
“The order went to the my old address. But I added a new address and their website would not allow me to change the address. But they will not refund me or send the item to the correct address. They say they are not responsible. I will never order anything from this site again.”
“Ordering was a quick process. Waited a week. Just to have my order delivered to someone else. Got to wait another week or 2. Just to have my problem resolved. Guess I will be ugly for the holidays....ugh?”
