ecodek Reviews

4.5 Rating 67 Reviews
91 %
of reviewers recommend ecodek
4.5
Based on 67 reviews
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Phone:

01978667840

Email:

felicity.hodgkinson@ecodek.co.uk

Location:

13 Abenbury WayWrexham Industrial Estate
Wrexham
LL13 9UZ

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Buy direct from Ecodeck.biz. excellent service and cheaper then many other outlets. I had issues with the courier but Ecodeck attempted to resolve immediately. Pleasure doing business.
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Posted 1 year ago
We have just finished rebuilding our two decks on our home on Fraser Island. Love it! Easy to work with and fabulous in our harsh conditions.
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Posted 4 years ago
I experienced very good service from Ecodek the product is high quality and the overall transaction was smooth, good prompt delivery. I used the product for a couple of small pathways and also as a base filled with gravel for a seating area. I am very pleased with the result, it is very stable and also looks good..
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Posted 5 years ago
Nothing too much trouble for them. Everything on time and product exceeded all promises and expectations.
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Posted 6 years ago
Excellent product, great customer service, quick delivery
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Posted 6 years ago
DIY Domestic installation: Ecodec staff were helpful and friendly, both online and over the phone, once order was placed material was delivered when agreed. The material itself is easy to work with, looks good in place, and is much less slippy in the wet than the hardwood decking it replaced.
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Posted 7 years ago
Good product and easy to work with. Well packed for delivery which arrived on time. Decking screws are very strong so I don't think I'll ever be able to take the boards up again - fingers crossed I won't need to!
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Posted 7 years ago
We have previously had a synthetic deck at our beachfront property. Sadly the product deteriorated in less than half the advertised lifespan. We are delighted with the ecodek replacement and with the advice, assistance and service from ecodek.
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Posted 7 years ago
Helpful & efficient service Prompt delivery Excellent product Competitive price
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Posted 7 years ago
Solid and easy to work with - saw, drill etc.
ecodek 5 star review on 11th January 2017
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Posted 7 years ago
The quality of the decking is excellent and we love the overall look of it.
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Posted 7 years ago
Very solid product. Looks nice installed. Ordering and delivery were painless.
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Posted 7 years ago
Good efficient service from ordering to delivery. Lengths made to exact size, eliminating waste. Choice of colours to blend with paint on the building. Fast delivery and a very helpful driver. Would definitely use again and recommend.
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Posted 7 years ago
I love my new ecodeck. I would never have wood decking again after ecodeck. My decking looks good as new all the time and is non slipery in wet weather.
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Posted 7 years ago
This system looks great and works well with our garden furniture. My only criticism is the binding of the screws when you are laying the boards. In spite of using the drill bit provided the friction generated whilst turning the screws, melts the plastic swarf and binds the screws before they are fully seated. This was cured by unscrewing, removing the melted swarf and rescrewing, sometimes twice! Obviously, this increased the fitting time.
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Posted 7 years ago
Hi Stephen - many thanks for your feedback. I have raised your comments regarding the screws with our Technical Director who provided the following feedback: 'We get very little negative feedback about our screws, the flight design is complex and incorporates a reverse-thread, this is to ensure that any swarf is taken back down and deposited in the interface between the board and the substrate. It is quite often the case that the support system timbers are made from very fast-grown timber and as such, they can have a low density thus preventing the screw from getting a good purchase in the timber. Consequently the screw is not able to form proper threads and cannot pull itself in sufficiently. We recommend the use of structural grade timbers, namely C16 or C24 which are specifically graded for structural works. These timbers should also be suitably pressure treated so as to ensure they have a similar expected lifespan to the composite decking.' I hope this provides some reassurance, although should you have any further query please do contact us at enquiries@ecodek.co.uk
Posted 7 years ago
Very helpful pre-sales. Delivery was very expensive and rather slow. Instructions for construction were very comprehensive and I am delighted with the final result.
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Posted 7 years ago
The whole experience from the initial order through to delivery was superb. Added to the quality of the product, I would have no hesitation in recommending Ecodek.
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Posted 7 years ago
The whole process from start to finish was commendable from the quotation stage to delivery and level of finish on the decking section could not be faulted. It was a simple system to fit especially having the full lengths with no cutting. All instructions come with the decking even down to cleaning requirements. Finally I would like to say that the finished decking surface is very impressive and is always remarked by those who see it for the first time.
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Posted 7 years ago
Excellent product easy to install and looks great. The weathering (a lightening of shade) occurred within a few weeks and is not a problem but if you put furniture on it it does show the difference hopefully this will become uniform with time.
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Posted 7 years ago
I had purchased ecodek several years ago and was surprised how good it still looked years later. I live in Scotland and as you can imagine the weather can be very extreme here. Ecodek did the job for me and when I decided to do another project I had no hesitation on selecting ecodek again. It is a maintenance free quality product with easy to follow instructions and excellent value for money. With very helpfull ecodek staff as a back up you can't go wrong. I would most definitely recommend this excellent product range. John Graham
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Posted 7 years ago
ecodek is rated 4.5 based on 67 reviews