Ecotricity Reviews

Name: Ecotricity
Rating: 1.22

1.2 Rating 182 Reviews

4 %

of reviewers recommend Ecotricity

Company Reviews

Questions

Metrics

1.2

Based on 182 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5

Visit Website

Phone:

01453761447

Email:

welcome@ecotricity.co.uk

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Anonymous

Anonymous // 01/01/2019

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“The most appalling customer from any company that I have ever dealt with. The person that I spoke to had no idea of current electricity supply regulations and absolutely no knowledge of customer relations. What was once a good company is now declining fast because of poor staff selection and lack of training.”

Helpful Report

Posted 8 years ago

“Dreadful response time to answer the phone. Very poor online customer section with little account information. Recent request for help moving a meter was disorganised and misinformed. Their green credentials are good. On all other fronts, they are awful”

Helpful Report

Posted 8 years ago

Ecotricity is rated 1.2 based on 182 reviews