“Customer Service was first class. Answered phone straight away..... always a bonus. I haven’t erected anything yet, however, don’t anticipate any problems. Arrived on time, no damage and at a good price. Perfect!”
“samples were far to small 70-100m (150mm should be the minimum and there should be more than one of each so you can at least put them down in 2-3 rows so you can a proper prospective of the gaps etc”
“Easy to use website, good prices and good range with a variety of pre-cut lengths. Made assembly really quick. Delivery was prompt and the driver was really helpful.”
“Contacted edecks to arrange for a sample product to be despatched. Sample arrived within 48 hours. Customer service was excellent as well as the product.”
“They have a simple and very easy to navigate website. It did not take me long to find what I needed and the whole ordering process only took minutes. I wish other websites were the same. The delivery was on time and the driver was extremely polite and helpful. I will be using eDecks again and highly recommend them.”
“Was having difficulty sourcing T&G Shiplap cladding in 12mm thickness to repair my rather large shed. As most timber sellers only have 19mm which will not match up. I ordered 10 lengths of 4.8 M and immediately had a phone call from E Decks advising me that they didn't have enough but asking if 11 lengths of 4.5M would do the job? I was very pleased with the communications and happily accepted for the original price. The wood arrived on time 2 working days later. The delivery from Tufnells came at 0900hrs. I left the wood to equalise for a couple of days and have now completed the repairs to my shed, and it looks as good as new. Thank you E Decks and Tufnells for a great service.”
“I'm really impressed by the quality of the decking in my order (Standard Redwood Decking). Despite the warning on the website that I should expect some wastage there was none whatsoever. Straight lengths with no twists or splits, a joy to work with.
I also bought some "Reject Joist (2" x 2")" and was expecting to have to throw some away but it was also pretty good, one or two dings and the odd knot but all usable and none going in the bin.
Well done Edecks.”
“First class service.
I live in Scotland so had a hefty extra delivery charge but the goods arrived really quickly and although not installed yet look exactly what I had hoped.”
