Hi Jessica, Thanks for sharing your feedback. We’re sorry you’re disappointed about Pink Grapefruit OxyShred not being available right now. We’ll pass your note along to the team.
“Sorry for your 3 but this delivery is not what i expected. Firstly you needed a signature to deliver , not sure why as i have plenty of drink deliveries through my vending business, then once I grabbed the delivery from the post office they only gave me half the order, so I have to go through the same process tomorrow. 3,s generous. Would I order again , not sure.”
“There was no scoop in my protien powder container. The watermelon cancer pre workout is not the tastiest. I also order the kiwi watermelon BCAA powder from another site. You are meant to drink it while you workout but the taste is awful.”
Hi Melissa, Thanks for sharing your experience. We’re sorry to hear there wasn’t a scoop in your protein powder and that the watermelon pre-workout and kiwi watermelon BCAA didn’t meet your taste expectations. If you’d like help exploring options or alternatives, please contact our support team.
Hi Kelly, Thanks for sharing your experience. We’re glad you love the products and sorry about the stock issues. If you’d like help checking for alternatives, please contact our support team.
“Always look forward for the summer sale this year the products i was looking forward to they are either discontinued or they didn’t have the bundle special. Overall, enjoy ehp labs.”
Hi Tyrese,
We appreciate you writing a review.
Shipment to domestic addresses can take 4-7 working days. As your order was placed only 2 days ago, it is still within the estimated delivery timeframe. Please reach out to the support team if your package has not been delivered after 7 days.
Thanks,
Team EHP
Hi Tautapu, Thanks for the review. Shipments can experience unexpected delays, however, at this current time, your order was placed 6 days ago, which is 4 business days. Please follow the tracking as it should be delivered shortly. Reach out to our support team if your package has not been delivered after 10 business days.
“Love the products but availability is awful. Oxysleep and L-cartine constantly out of stock for long periods so can’t base your routine on them. Such a shame”
Hi Suzie, Thanks for sharing your feedback. We’re sorry to hear about the repeated stockouts of Oxysleep and L-Carnitine. We understand how frustrating that is. They sell out really fast when we get restocks. You can hit the notification button on the site to receive restock updates :)
Hi Aaron,
Thanks for sharing your feedback. We’re glad the shipment was fast and you enjoyed the taste. Sorry to hear you’re disappointed with the volume for the price point. If you’d like, we can suggest bundle options or upcoming promotions that may offer better value.
“I have tried oxyshred before and loved it ! I wanted to try a new flavor so I ordered apple slushie. My only issue was the dye from this flavor is dark green and stains your teeth and lips after you consume .. be mindful. Over then that it still gave me the same results.”
Hi there, Thanks for sharing your experience. We’re sorry to hear about the staining from the Apple Slushie flavour. The dark green dye can sometimes leave temporary staining. The dyes are listed in the ingredients. If you’d like, we can suggest alternatives
“The protein powder is great however unsure of if I just picked not a great oxyshred but when I recorded it the container was very sticky and seems like some powder was on the outside which had stuck to it and the peach flavour was not the best”
Hi Quinlan,
Thanks so much for getting in touch! We've checked with our product team for clarification about this. When the OxyShred was placed in your container, some of the excess particles landed near the rim of your container.
We then heat-seal the container and what you see is some "melted" particles of OxyShred. It is absolutely fine for you to consume the OxyShred in your container. If there is anything further that we can assist with then please just let me know.
Team EHPlabs
“i love there oxyshred but when i got the caffeinated version - normal and hard core they didn’t really have a flavour or taste like what they were advertised as, where as my non stim has so much flavour and taste as they are advertised, i also got the pineapple oxygreens and personally didnt like the flavour.”
Hi there, We appreciate your patience during a busy Black Friday Sale. We are pleased to see your order has been delivered. If you have any questions, don't hesitate to reach out to the support team.
Thanks for sharing your experience. We’re glad you found the Black Friday deal, but sorry to hear the shipping was slower than expected. We know timely delivery matters, especially during busy sales, and we appreciate your patience.
Hi Rebecca, we’re truly sorry to hear about the delays and lack of communication regarding your recent order. We completely understand how frustrating it is to be left waiting without updates. The tracking shows your package has been delivered. If there’s anything else we can help you with, please feel free to reach out!
