“Any 5 star rating on here is pure BS. This is a scam company with an F rating on BBB. The 'shipping company' will mysteriously lose your package, their package protection is worthless, and they won't process any refunds.
I won't buy anything vape online at all anymore. Better to support my local businesses for a few dollars more and not stress about scam artist losers.”
“12 days in on a Smok Stick R22 and it just quit working. I bought extra coils and glass and it is just a piece of junk. It is a horrible design, leaks all over the place and you have to remove the coil to fill the tank. Eightvape would not stand behind what they sell. They said if it had been over 48 hours since delivery, nothing they could do. They are a third party. Next time I will go direct. I have placed several orders with them over the years.....Never again....I will tell my friends and they will tell their friends and so on and so on.....”
“Terrible customer service and they use Swyft as a carrier and they are far and away the worst delivery service, USPS is more reliable than these monkeys. Stay away from eightvape!!!!”
“Beware I received my order from eight vape I found 3 out of date naked 100 vape juice bottles black color I contacted by email the company customer service to replace them I got BS answer why this juice is burned motor oil color after couple emails they ask me to contact naked 100 directly I did I send photos codes naked 100 answer is the product is out dated and harmful do not use and try to replacement with eight vape I did the answer is nothing they can do and never got replacement or refund talking to my lawyer friend he ask to test the liquid Please please if you received order contain similar items DO NOT USE it's very harmful to your health and soon might be legal action about this issue,I just ask to replace bad product they took my money for , it's not about taking money for product should be in the dump it's matter of what ever you call it soon I post all email tests and what legal issue we gonna proceed SHAME.”
“Do not buy from this company. Very low quality of products. Bought a fogging mask with storm trooper face mask. The stormtrooper is the lowest quality dollar store plastic. It was attached with these large gaudy rhinestone pins that were wobbly. The actual rubber fog mask that it was attached to is like a child's size. Thin, and the breathing area doesn't align. Shipping was horrible packaged and slow. Received item and asked to return but the company said I needed to do it with in 14 days. Totally between purchase, Receiving, and opening, then contacting the company was within the 14days. But because they don't work weekends they said I was having buyers remorse. Heck ya I am with that poor quality. Save your money but elsewhere”
“This is a horrible company!!! Do Not buy from them they are just trying to steal your money!!! They continue to sell products they do not have in stock and will blame the carrier! They do not respond to e-mails and make it very difficult to contact them to get a refund! Hold on to your money and buy somewhere else!!”
“They will flat out steal from you, they refuse to give you valid tracking number from shipper, these use route which is also a fraud, they refuse to give refund when its not delivered, even though you pay for insured shipping. Delivery by law is signature required but they can't provide delivery signature. Don't buy anything from them, you will just get scammed”
“Still waiting ordered on September 2nd and have been ignored for the most part takes 2 days to gear back and by then its the weekend again Jason in Customer Service is both Passive and went from reassuring my order was on the way to now we need to investigate ordered before and can see the pakage never left the Las Vegas spot. Blamed it on DELIVER IT AND routes company confirmed a label was made but never received. 120 Iam a Veteran on a fixed income seriously do better Jason fix the issue and either send my money back or fully fill and send my order”
“This company does not stand behind its products or customers. Wouldn't replace a defective battery because it wasn't reported for 72 hours and they only accept returns in 48 hours. Reading other review about them showed me that this a common practice with them. Buyer Beware!”
“Overcharged on order of $40, a "CA vape excise tax of $17.25 on a $40 order. That tax is supposed to be 12.5%, meaning $7. Also they charge a USPS signature fee of $7.50 and USPS did not ask for a signature. Just dropped in my mailbox”
“This place is HORRIBLE. They are the REASON FOR BROCK AND MORTAR STORES. This company is a scam and a fraud. They do not have the selection they advertise. No inventory. They wait for enough orders to come in before they contact suppliers and receive what you order. Half the time they don't get the product. They've lied toe three times about ATTEMPTED DELIVERY when I have a Ring doorbell to prove them wrong. This is the WORST vape supplier I have EVER DONE BUSINESS WITH.
I suggest you pass.”
“First time I ordered from them will also be the last.
They sent me fraudulent product. Email support both stated that they hold the product and also said that they don't hold the product and mine came straight from the manufacturer. Which is a lie because I can see the shipping label and the California manufacturer mailed it to me from a drop shipper in Vegas?!
Lies.
They will do nothing. They kept my money and I am working on reported the company also al discussing this with my credit card company.
They have my fifty bucks and sent me garbage.
At best, this is an awful site full of pop ups that does not care one bit about their customers.
Horrible experience, will tell the world that eightvape will steal your money.”
“I have used this company a lot but after this last order, never again. They sent me the order according to shipping notifications and it never arrived, contacted company and they sent me 15 bottles of 0 mg. I ordered 3 mg. When I contacted customer service they said there's nothing they can do about it because it's after the 2 day timeframe. I contacted them the day of, the day that it arrived, sent pictures, sent screenshots of conversations the day of and still nothing. They are refusing to refund me $150.00!! I will never use them again. WTH am I supposed to do with 15 bottles of 0 mg?”
“DO NOT USE EIGHTVAPE. THEIR CUSTOMER SERVICE TEAM ARE LIARS. THEY HAVE NO IDEA WHAT'S GOING ON AT THEIR BUSINESS. THEIR SHIPPING PARTNERS ARE THE WORST. WASTE OF MONEY. DO NOT RECOMMEND. SAVE YOUR MONEY, PURCHASE LITERALLY ANYWHERE ELSE.
SENT NUMEROUS EMAILS ABOUT MY ORDER, EVERYONE HAS A DIFFERENT STORY. CALLED THE CARRIER, THEY HAVE NOT PICKED UP THE PACKAGE BUT EIGHTVAPE SAYS IT HAS SHIPPED. CALLED THE WAREHOUSE WHO ALSO TOLD ME IT HAS NOT SHIPPED. AFTER 12 DAYS?!?!!? THIS IS CRAZY. ASKING FOR A REFUND, HAVE NOT GOTTEN MY MONEY BACK YET. I WILL DISPUTE THE CHARGE WITH MY BANK.
TERRIBLE EXPERIENCE, WORST EVER.”
“I ordered $187 of vape juice. Half in 3 mg and half 6mg. When i got my order 1/2 of it was nic salt and a different company then what i orderd. They dont respond to emails and now im out $80. Terrible customer service, with NO PHONE NUMBER, just email that they dont respond to. Delivery was late, and the tracking never showed it leaving las vegas where it was shipped to. To my surpirise i get a knock on the door today and my incorrect order was delivered late, without any warning to be home today to sign for it”
“Eight vape offers decent prices, but only if you’re willing to wait 30 days to get your order delivered! I have used them multiple times and am always dissapointed. This is my last time ordering from them. I hope the owners of eightvape are reading this!”
