JM Embroideries & Collectibles Reviews

Name: JM Embroideries & Collectibles
Address: 122 Commercial Road, ,, Morwell
Rating: 4.94

4.9 Rating 5,247 Reviews

99 %

of reviewers recommend JM Embroideries & Collectibles

4.9

Based on 5,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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JM Embroideries & Collectibles 5 star review on 28th June 2025

Anonymous

Anonymous // 01/01/2019

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“Happy shopping here. They always have what I am looking for.”

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Posted 4 years ago

“Lovely colours and just what I ordered.”

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Posted 4 years ago

“Beautiful glasses, received on time. Better than expected. Satisfied customer”

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Posted 4 years ago

“very prompt delivery and always nicely packaged. I have great difficulty finding the cotton I need for a bedspread anywhere else in Australia. a great company to deal with.”

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Posted 4 years ago

“I recently received 8 reels of your thread. I am most disappointed with the quality. The first reel is terrible and unable to be used in my overlocker - as per photo. The second reel I opened seemed to have 1 metre length threads at the start. I gave up using it as well. If this is the quality of the thread you supply then I will never purchase from you again. I thought I was supporting a local Australian business but as it's unusable I will be going back to the imported brands. I am son disappointed with this product. Surely in this day you can produce a proper thread and make sure it is ok before sending to customers”

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Posted 4 years ago

Hi Cath, I will call you shortly as no photo appeared. We have not had issues with this Hemline thread before (BTW it is made in China for the Hemline company, which is retailed worldwide, therefore imported, not made locally). I will get the rep for Hemline to call and replace the thread for you, and collect the unused threads for testing, as I am sure Hemline would not want to see these reviews.

Posted 4 years ago

Hi Cath, I attempted to call but am told your phone is disconnected, please contact us so that we can get this thread replaced for you.

Posted 4 years ago

Hi Cath, I have tried every method to contact you (via eBay message where you purchased through), email and phone, without reply. Both the importer and an overlocker specialist have both suggested that it could be an old needle or incorrect tension on your machine causing the issue. The rep is willing to collect the thread and replace for you, but you do not seem interested to reply through any forum.

Posted 4 years ago

“Very prompt delivery. Item arrived in good condition.”

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Posted 4 years ago

“I have bought a number of products, all excellent. One small issue I had was solved with a phone call. The staff were very helpful and I would recommend using this business.”

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Posted 4 years ago

“I was so impressed that my order was shipped a few hours after I had ordered.”

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Posted 4 years ago

“My Bohin transfer pencil and refills arrived before I knew it! Great service from JM Embroideries!!!”

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Posted 4 years ago

“Super fast postage. Safely packaged. Thank you.”

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Posted 4 years ago

“Very prompt, reliable.”

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Posted 4 years ago

“Excellent products and great timely service!”

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Posted 4 years ago

“Fast service and postage would definitely use again thank you”

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Posted 4 years ago

“I only found JM Embroideries due to covid, but now buy off them regularly. They have a great range and prices and now covid restrictions have eased, orders arrive by mail within 2-3 days 👍👍👍”

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Posted 4 years ago

“As described”

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Posted 4 years ago

“wonderful service, fast efficient shipping. I am a repeat customer and will continue to be. Very happy. Thank you!”

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Posted 4 years ago

“The product was exactly as described and arrived in good condition and in a timely fashion. I will buy from this company again.”

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Posted 4 years ago

“very happy with service and quick delivery.Great products.”

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Posted 4 years ago

“Excellent with extremely fast deliver and great product”

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Posted 4 years ago

“I was extremely happy with my purchase and how quickly it arrived”

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Posted 4 years ago

JM Embroideries & Collectibles is rated 4.9 based on 5,247 reviews