JM Embroideries & Collectibles Reviews

Name: JM Embroideries & Collectibles
Address: 122 Commercial Road, ,, Morwell
Rating: 4.94

4.9 Rating 5,215 Reviews

99 %

of reviewers recommend JM Embroideries & Collectibles

4.9

Based on 5,215 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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JM Embroideries & Collectibles 5 star review on 28th June 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent presentation of merchandise and swift delivery of my purchases in a strong and secure cardboard box. Very interested in the site, so much choice, innovative products and some items of haberdashery not seen in years. Thank you for first class service.”

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Posted 4 years ago

“Excellent customer service and prompt delivery. Highly recommended. Dr Chris”

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Posted 4 years ago

“Very fast & efficient service. Items arrived well packed, in a timely manner. All items as advertised in new condition. Highly recommend JM Embroideries & Collectables and will shop with them again.”

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Posted 4 years ago

“My order arrived promptly and was what I expected. Thank you”

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Posted 4 years ago

“Very quick service... I can collect my order within a hour or 2 depending on time of order. I have had order posted in the past again very quick delivery. High recommended”

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Posted 4 years ago

“Wonderfully diverse range, and fantastic service, thank you!”

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Posted 4 years ago

“Prompt service and good price thankyou”

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Posted 4 years ago

“Finally found anon line store that had all the haberdashery bits and bobs I wanted in one place. Thanks you JM Embroideries, you've simplified my life.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Very Good Thanks for the Purchase”

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Posted 4 years ago

“Excellent service and quick delivery.”

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Posted 4 years ago

“Great service. Very fast delivery and wool spot on.”

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Posted 4 years ago

“Their prices are very competitive and when I ordered online, I received the items quickly.”

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Posted 4 years ago

“Great will be ordering again from this business. Very happy with product service and prices.”

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Posted 4 years ago

“Found what I was looking for at cheaper price most times. Parcel arrived quickly and in good condition.”

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Posted 4 years ago

“Extremely happy first time customer. Thank you JM Embroideries for your prompt response to my order. Cross stitch kit arrived perfectly packed in record time. Happy cross sitching days for me. Helen V.”

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Posted 4 years ago

“Easy to order online and great delivery time especially during covid”

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Posted 4 years ago

“Gorgeous product, well made and easy to use, and shipped super fast. Thank you so much!!”

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Posted 4 years ago

“Have been a buyer from JM Embroideries for awhile now on ebay and now thru their website. Best service really items are sent out at a fairly good time and not once have a had a bad experience. Keep up the great site i will always come back again.”

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Posted 4 years ago

“I recently purchased the Country Threads Teddy’s Bouquet longstitch kit online from you. There are a couple of errors on the kit instructions, the colour key numbers are incorrect on the second column (they start at 1 again instead of 8 to 15) and the instructions for the textured stitches on teddy's tummy say they are ‘Moss Stitch’ which is incorrect according to the cover photo in the packet. There are no instructions provided for the stitches shown on the teddy’s tummy. I have tried emailing two different email addresses that are provided on the kits instructions but they have been returned as not valid emails. Can you please provide instructions for the stitches on the teddy’s tummy (coral section) I have provided a photo below”

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Posted 4 years ago

Hi Melanie, Sorry to hear re your issues with this kit and disheartened to see the negative review of our company. Please note that we are a retailer, and do not make this kit, only sell it. That being said, I have personally contacted the creator of this kit and asked her to provide clarification of what you need to do to finish the kit. As soon as I find out, I will send the information to you via email.

Posted 4 years ago

I have heard back from Fiona (the creator) and she will be contacting you directly, as she did receive your email.

Posted 4 years ago

JM Embroideries & Collectibles is rated 4.9 based on 5,215 reviews