JM Embroideries & Collectibles Reviews

Name: JM Embroideries & Collectibles
Address: 122 Commercial Road, ,, Morwell
Rating: 4.94

4.9 Rating 5,061 Reviews

99 %

of reviewers recommend JM Embroideries & Collectibles

4.9

Based on 5,061 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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JM Embroideries & Collectibles 5 star review on 28th June 2025

Anonymous

Anonymous // 01/01/2019

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“Ordering was very easy on the JM website. They have such a great selection of threads for my sewing and quilting needs. I particularly love the variegated threads as they give that little bit extra to my quilts. Delivery was very prompt and the prices are great. You won't be disappointed if you shop JM Embroideries.”

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Posted 2 years ago

“Great dealing with JM Embroideries - simple and easy to order goods and no problems with deliveries. Great prices as well. Looking forward to ordering again.!”

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Posted 2 years ago

“Fantastic prices along with excellent customer service. Fast post. A1 seller.”

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Posted 2 years ago

“Awesome service great prices”

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Posted 2 years ago

“Easy ordering, great product, quick delivery.”

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Posted 2 years ago

“Beautiful service and affordable price plus very fast delivery. Thank you so much!”

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Posted 2 years ago

“my order was really small, and I was very suprised at how quickly the knitting needles arrived they were packed in a very thoughtful way to ensure that the needles were not bent in transit, I will definitely use this company again.”

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Posted 2 years ago

“Great choice of threads and products”

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Posted 2 years ago

“Easy to navigate web store, great service, goods arrived very promptly”

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Posted 2 years ago

“Excellent products, prices and service.”

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Posted 2 years ago

“I ordered 18 days ago and it still hasn't arrived. No information from the company at all.”

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Posted 2 years ago

Hi Gwenda, Sorry to hear your parcel has not yet arrived. We posted your parcel on the same day that you ordered from us (13/4), and unfortunately, once it is in the hands of Australia Post, it is out of our control. I will open a case with Australia Post to locate your item for you, as it is listed as "Delayed – waiting to be processed for delivery" according to tracking. You will have been sent an email when we dispatched giving you the tracking information, so that you can track your parcel (Please check your spam/junk folder if you did not see it arrive). Unfortunately, with sending hundreds of parcels per week, we are unable to keep an eye on them all, meaning that we only know of missing parcels when the customer contacts us, but please, in future, contact us via our website or phone, before giving us a negative review for which we do not deserve, and it is Australia Posts fault in this case.

Posted 2 years ago

“What can I say? The thread arrived, it was fairly slow in arriving. It is as I expected it to be.”

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Posted 2 years ago

Hi Judyth, We are sorry to hear that your parcel took longer than you expected to arrive to you. Please note though, that we posted your item within 24 hours of your order, and once we dispatch it is out of our hands, and we can only hope that Australia Post delivers as quickly as possible, which it seems in your case, they let us both down.

Posted 2 years ago

“Lovely products, easy to order online, very reasonable prices, shipped quickly and packaged well. Will definitely order again.”

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Posted 2 years ago

“Love shopping here, great range of products, easy to use website and great service, thank you Jacqui”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Very prompt service and exactly what I needed👍”

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Posted 2 years ago

“Great service and great communication - thank you”

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Posted 2 years ago

“The service was exceptional, but Australia post have not delivered the goods”

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Posted 2 years ago

“Item not yet received due to delay with Auspost”

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Posted 2 years ago

“No issues at all with JM Embroideries. The express post option is well worth while - I received this chart within days, which is impressive for regional Vic to regional NQ!”

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Posted 2 years ago

JM Embroideries & Collectibles is rated 4.9 based on 5,061 reviews