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JM Embroideries & Collectibles Reviews

5.0 Rating 5,538 Reviews
99 %
of reviewers recommend JM Embroideries & Collectibles
5.0
Based on 5,538 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Anonymous
Anonymous  // 01/01/2019
Online facility WONDERFUL
Helpful Report
Posted 4 years ago
The website was fairly easy to negotiate and my order was processed quickly. Being able to pick up locally was fantastic and convenient, with no waiting for delivery. Will use again
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Posted 4 years ago
Would have preferred a smaller spool of Rasant 75, which didn’t seem available when I ordered. Came up in a later search. So 4 stars not 5. Prompt service and delivery.
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Posted 4 years ago
Great service. Fast delivery.
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Posted 4 years ago
The whole experience was easy. They had a great range of quilting threads, and delivery was quick too.
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Posted 4 years ago
order dispatched and delivered in good time
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Posted 4 years ago
Good selection of threads. Easy online shopping. Fast delivery. Excellent communication when a problem with ordered item was discovered Many thanks
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Posted 4 years ago
It provided just the right sort of gift for my very talented and keen needleworker sister who lives overseas.
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Posted 4 years ago
Once I got the correct t stabiliser for my projects I was very happy with JM Embroideries
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Posted 4 years ago
Excellent collection of threads at a very reasonable price
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Posted 4 years ago
Thank you for the prompt delivery of a beautiful cross-stitch kit (2 kookaburras in a gum tree) that I am now working on with great enthusiasm! Unlike some charts I've worked on in the past, this kit has a chart with easily identifiable symbols, which is so important. The only disappointment was that the Aida cloth provided in the kit is not large enough to allow a sufficient amount of border for framing, so I had to spend an extra $15 to purchase another larger piece. Apart from that, I am very satisfied with the product and hope to revisit you at some stage in the future. Thanks again and kind regards. Ann Moodie
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Posted 4 years ago
Excellent communication. Fast delivery
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Posted 4 years ago
Whilst I appreciate that the item was so cheap, it is odd that the postage cost more than the item. I had no other option, as this item is not available for purchase in retail stores.
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Posted 4 years ago
We were very happy with our decision to purchase from JM Embroideries & Collectables. The item was delivered in a timely fashion as expected. I would have no hesitation in purchasing from them again. Alan
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Posted 4 years ago
Great service
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Posted 4 years ago
Normally I don't bother to review. Prices and delivery excellent. Everything as described on web pages. thanks
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Posted 4 years ago
I purchased 5mt of Solvy and the way it was packaged left a lot to be desired It was folded into approx 4 inch square and mailed in a post pack 10 x12 inch Solvy should not be folded that way as it gets holes on the crease line and sticks together it could at least have been folded to fit the envelope anything would have been better rolled would have been the best. Previously I have ordered 18 meters of calico and it came folded into a square That when open came out like a dish rag and took two people half an hour to untangle and reroll I love JM’s products and prices but the packaging leaves a lot to be desired but I will still buy things at times
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Posted 4 years ago
Service was great, goods arrived promptly. Only gripe is the number if emails received for one small order. OTT.
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Posted 4 years ago
Quick response and delivery. Came within a few days over the busy Christmas period.
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Posted 5 years ago
JM Embroderies has a great range in stock - was able to get some cotton perle 5 (not available at the Sydney big franchises nor specialty shops!) to complete a piece. Took the opportunity to get some specialty needles too! An easy shopping experience - thx.
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Posted 5 years ago
JM Embroideries & Collectibles is rated 5.0 based on 5,538 reviews