Energy Generator Sales Ltd Reviews

4.6 Rating 379 Reviews
90 %
of reviewers recommend Energy Generator Sales Ltd
4.6
Based on 379 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Energy Generator Sales Ltd Reviews
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Phone:

01296 871047

Email:

info@energygeneratorsales.co.uk

Location:

Hill View Farm Kimblewick Aylesbury Buckinghamshire, ,
Aylesbury
HP17 8SX

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Arrived on time and as per ordered.
Helpful Report
Posted 3 years ago
Extremely helpful on the phone, Quick acknowledgement on email, Generator dispatched super quick.
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Posted 3 years ago
Quick delivery good strong generator
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Posted 3 years ago
Nice nice and nice
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Posted 3 years ago
Very good service great people and easy to talk too
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Posted 3 years ago
Good price, fast, efficient and good interaction when needed
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Posted 3 years ago
It is a pleasure to deal with a company who are so professional. I researched generators on all sites on the Internet and initially spoke to James in sales regarding a new Champion 2500watt which was out of stock. I made further enquiries and all other suppliers were out of stock. I re-contacted the company and spoke to Trevor. Totally professional on the phone, polite, honest and a pleasure to speak with. He took my order for the Champion and gave an estimated delivery date. As covid was getting worse in the UK and I needed to return to France, the Champion had still not arrived so spoke to Trevor again. Explained my situation and changed order for the Honda EU 2200i which was in stock. This was late Friday afternoon. Generator arrived Tuesday. Have not used the machine yet but for the politeness and professionalism of the two people I dealt with, would not hesitate to recommend.
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Posted 3 years ago
Absolutely superb service.
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Posted 3 years ago
Best price I could find for a Honda generator and really fast delivery. Couldn't fault the service.
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Posted 3 years ago
James communicated well all the time and explained everything. Received Generator and it has ran perfectly, looking forward to many years of reliable use. Thanks James appreciate it.
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Posted 3 years ago
Very pleased with the Honda product although the process of getting it was less than wonderful. Ordered it on a Saturday, it was in-stock with next day delivery. As it was a Saturday I did not expect it to be delivered on Sunday, but by Monday PM I had heard nothing. Phoned and was told it had been dispatched. Next day nothing so phoned again and told it had not been dispatched as it was out of stock. If new stock arrived that day it would be dispatched. It arrived the next day. Typical on-line automation and human error confusing the client with inaccurate information.
Helpful Report
Posted 3 years ago
Dear Philip, Thanks for your review and my apologies that your experience with Energy Generators wasn't up to the level you expected. Unfortunately, our normal AM delivery from Honda was delayed and we were unable to despatch your order on Monday PM as previously advised. Energy prides itself on the level of communication we offer our customers but on this occasion, I accept that it should have been better. Please again accept my apologies and hopefully, we can do business again in the future. Regards Scott
Posted 3 years ago
Advice from energy generator sales was excellent, nothing too much trouble. Price was excellent and delivery next day as promised. Very pleased with purchase
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Posted 3 years ago
They entire team were so helpful, I did try a few other companies and no one could answer my questions apart from Energy Generator. Thank you šŸ˜Š
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Posted 3 years ago
I was impressed to receive a highly professional service from Trevor. He was friendly and supportive. I look forward to serve as Agent for Energy Generator Sales Ltd in Africa.
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Posted 3 years ago
Prompt response to my order.
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Posted 3 years ago
not used it yet bought it for caravan so won't use it much but got it if I need electric at some iffy places many thanks keith
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Posted 3 years ago
Fantastic company. Really went out of thier way to accommodate me with short notice . Nice one guys thanks for all your help
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Posted 3 years ago
everything went swimmingly, and it arrived ultra-quick. started first pull...
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Posted 3 years ago
Delivery was excellent. The only thing stopping me given 5 stars is the fact that I have asked for a stamped warranty 3 times now and have still not received it. I understand they register the warranty but I want a stamped warranty as proof and as the lady I spoke to promised to send me
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Posted 3 years ago
Had a small problem initially but the company were great. Our little generator runs like a dream and does just what it says on the two nšŸ˜€. Would highly recommend this company for their service.
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Posted 3 years ago
Energy Generator Sales Ltd is rated 4.6 based on 379 reviews