EnergyBot Reviews

Name: EnergyBot
Address: 1601 Bryan St, Suite 900, Dallas, 1601 Bryan St, Suite 900, Dallas, Texas
Rating: 4.80

4.8 Rating 2,443 Reviews

96 %

of reviewers recommend EnergyBot

Company Reviews

Metrics

Info

4.8

Based on 2,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and easy”

Helpful Report

Posted 1 year ago

“The navigation of the web site to pick an energy provider was straight forward. THe problems started after that...EnrgyBot website said all further correspondance would come from the energy provider (Energybot is just a broker - my term) and within 10 minutes. Two days later and I never received and have not received anything from the provider (not in SPAM either), the provider is New Wave Energy. They said I would receive a contract from EnergyBot - no such thing indicates that anywhere. So I am left to make sure the switch to a new provider happens within x billing cycles, and then track my termination - to hopefully see if I can find an energy broker/provider that actually knows what is going on, provides accurate information, and has a reasonable price. To top it off this survey has questions that are irrelevant to the issue - like was my delivery on time, who made the delivery, and was it damaged. This is obviously a company that needs to get more scrutiny in the operations from the senior management team. As any executive stakeholder would not want their company to run like this - even as a start up. Revised update: EnergyBot worked with New Wave to address the situation and followed up numerous times to ensure all "issues" were corrected. I was impressed by the overall follow up by Energy Bot to ensure the processing problems were corrected. Great customer service on the follow up, hence my update of this review - to ensure fairness.”

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Posted 1 year ago

“I like the “best rate” from Energy Bot vs the “low rate” given by others but not applicable regardless of kilowatt usage.”

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Posted 1 year ago

“Energy Bot will pull your electricty usage data and search for a supplier that fits your criteria in addition to showing you what are the going rates in your area to assist you in picking the best plan for you. Great service!”

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Posted 1 year ago

“Very impressed with this service! Highly recommend!”

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Posted 1 year ago

“They did the research for me. They made it super easy to compare and to change providers.”

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Posted 1 year ago

“Easy to use and best prices available”

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Posted 1 year ago

“easy and fast”

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Posted 1 year ago

“Quick and easy to use.”

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Posted 1 year ago

“------------------”

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Posted 1 year ago

“Painless experience”

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Posted 1 year ago

“Super easy to use, I’m pretty sure that I’m still on hold with my last energy provider.”

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Posted 1 year ago

“Very simple to use. Gave me the insight I needed by connecting with my actual usage.”

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Posted 1 year ago

“Overall, signing up went well, was friendly. I was wondering about making sure my deposit was waved so I called vs. clicked. After about a 10 minute hold, the rep answered my question but said it would probably be easier to enroll online. So I did.... Maybe if you prefer the self-service channel, make a note or additional click somewhere that you'll run a credit check. All worked out though. Service should be transferred today 8/26/24.”

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Posted 1 year ago

“Quick, easy, would recommend!!”

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Posted 1 year ago

“Super easy to use with clear instructions and easy to see comparisons. Definitely the quickest and easiest energy transfer I’ve ever done!”

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Posted 1 year ago

“I liked that it rolled in my actual usage and has facts labels so that I could be sure of what I was seeing in the summary.”

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Posted 1 year ago

“Useful application that suggested a lower rate than my current one.”

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Posted 1 year ago

“The options Energy Bot provided were easy to understand and had exactly what I needed. I highly recomend Energy Bot.”

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Posted 1 year ago

“After searching myself and finding plans that were confusing and did not meet my needs energybot recommended a plan that was custom made for my energy needs. They looked up my annual usage and found me a long term provider that is highly rated and very well priced for my area. I would recommend energy bot to any one who is frustrated with there search for a power provider”

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Posted 1 year ago

EnergyBot is rated 4.8 based on 2,443 reviews