EnergyBot Reviews

Name: EnergyBot
Address: 1601 Bryan St, Suite 900, Dallas, Texas
Rating: 4.77

4.8 Rating 1,399 Reviews

96 %

of reviewers recommend EnergyBot

Company Reviews

Metrics

Info

4.8

Based on 1,399 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You’re telling me I am cancelling a service early which is not the case, and when I respond I don’t even get an answer back. If you’re asking for a response on an auto email, you should at least have the staffing to respond back or address the concern.”

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Posted 2 weeks ago

“Too much automated emails without any personal human service. Did NOT find the best deal for my business. Will not be using or recommending this company in the future.”

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Posted 9 months ago

“There was no information about $10 base for ClearView presented and the Advertised vs "Real" rate were the same implying no hidden fees. The next steps was not provided and caused anxiety given that the new contract date provided was after the old contract expired. No indication of what information I would receive from new company for confirmation/contract.”

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Posted 11 months ago

“UI was good, but there needs to be more info on providers. I chose a provider based on the website that has absolutely horrible online reviews, and I have not received anything from the company. I don’t know if I actually signed up or not for a new service….”

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Posted 1 year ago

“unable to reach customer service”

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Posted 1 year ago

“We are new to using Energy Bot. We have a shop that Oncor requires us to purchase a commercial plan & another home area. So we have used EnergyBot to get us 2 separate plans. Our home plan was easy to do but the commercial plan still shows pending.”

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Posted 1 year ago

“to hard to get power connected. poor or NO comunications.”

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Posted 1 year ago

“I tried to call Energy Bot several times. The answer after two-three rings was they were busy. leave a message and they would return the call. I left several messages before someone called me back. The website to compare companies (we are a small commercial townhome owners association) was valuable but the phone service was not good.”

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Posted 2 years ago

EnergyBot is rated 4.8 based on 1,399 reviews