EnergyBot Reviews

Name: EnergyBot
Address: 1601 Bryan St, Suite 900, Dallas, 1601 Bryan St, Suite 900, Dallas, Texas
Rating: 4.81

4.8 Rating 2,877 Reviews

96 %

of reviewers recommend EnergyBot

Company Reviews

Metrics

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4.8

Based on 2,877 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys captured the wrong ESI, two hours of frustration”

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Posted 2 weeks ago

“Energy Bot gave me wrong information which led me to cancel the energy company agreement which was supposed to start 11-10-26. I was quoted a rate of 15.2 PKW with the company I had been using for 3 years when the actual rate was 9.7. That company when contacted to determine if the rate was correct advised me that they would renew me for an additional 36 months at a 8.7 PKW rate. I was promised an email from the new energy company showing the contract was cancelled which I still have not received. I was given a ticket number. Energy Bot quoted me a rate at an average of 2,000 KWH when my average usage was less than 1,000 KWH. I feel this was a deceptive practice to gain my business. I will not use Energy Bot again.”

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Posted 1 month ago

“Not so good.”

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Posted 1 month ago

“I didn't inquire about your company”

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Posted 2 months ago

“I received a final bill for our previous electric company and realized they switched the wrong ESI ID number.”

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Posted 6 months ago

“Messed up pricess.”

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Posted 1 year ago

“I signed up for .07 but my contract says .22.”

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Posted 1 year ago

“The advertising electric rate are not what we are getting from the company, after the orders placed. The information is misleading and is not accurate”

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Posted 1 year ago

“No es buen servicio. Siempre tira. Error la página y el. Servicio al cliente fatal”

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Posted 1 year ago

“The process is easy and always the best deal. They stayed in touch with me as my current plan came to an end.”

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Posted 1 year ago

“This is the stupidest system. Nobody cares where the electricity comes from. Give me the cheapest rate and do it automatically. Get charged .1299 rate because I didn’t click a damn enrollment with the same company. Another damn gimmick just give people the cheapest rate.”

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Posted 2 years ago

“I still haven't received any confirmation from SmartEnergy about switching my energy supplier to them. Why is that? You want me to rate you now? That is pathetically sad.”

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Posted 2 years ago

“Other providers offer less expensive plans , I have 3 days after I placed the order , I will disconnect within 3 days”

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Posted 2 years ago

“Rates came out different I need to cancel my account”

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Posted 2 years ago

“Nope don't do it”

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Posted 2 years ago

“I have no idea who you are or what you do, yet you ask for a review.”

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Posted 2 years ago

“The kilowatt hours shown were totally misrepresented”

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Posted 2 years ago

“Bait and Switch Rates”

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Posted 2 years ago

“I signed up online and they never contacted me. They give you an appointment time to speak with a representative and don't keep the appointment. Wasted an hour waiting on a phone call.”

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Posted 2 years ago

“No information on the energy supplier”

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Posted 2 years ago

EnergyBot is rated 4.8 based on 2,877 reviews