EnergyBot Reviews

Name: EnergyBot
Address: 1601 Bryan St, Suite 900, Dallas, Texas
Rating: 4.79

4.8 Rating 2,146 Reviews

96 %

of reviewers recommend EnergyBot

Company Reviews

Metrics

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4.8

Based on 2,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Very helpful and accurate information!”

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Posted 1 month ago

“I found Energy Bot on Google. It was very easy to use and very helpful. I was able to use the info to find a new electricity provider.”

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Posted 1 month ago

“EASY SET UP”

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Posted 1 month ago

“I found the best rate and different plans with energybot that were not available at other sites. I was glad I did. It saved me around 3 cents per kilowatt.”

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Posted 1 month ago

“Great tool!”

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Posted 1 month ago

“Easy to use and found me a great electricity plan. Only downside was I had to agree for someone to monitor my smart meter for a year (no cost but still didn't want it).”

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Posted 1 month ago

“The company provides the most updated and accurate info for electricity rates.”

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Posted 1 month ago

“a little confusing.”

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Posted 1 month ago

“Very useful. Shopped independently but energy bot found the best price.”

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Posted 1 month ago

“Shopping for energy continues to be a difficult & deceptive challenge, likely by design (unfortunately) EnergyBot is noticably helpful!”

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Posted 1 month ago

“Comparison tool on actual use and real rates is awesome. My only complaint is that not all providers are shown, at least not when using other apps that compare rates. Yours is the best one though there’s still room to improve.”

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Posted 1 month ago

“Easy to use but need to beware once you choose a REP reviewing their Energy Facts Label and understanding it is Key. At the top of list many are giving Credits!! Beware it does not offset the Credit. When it says usage of 1,000KWH at 0.120KWH it is actually 1,000 to 1,999KWH usage, once you go over or even under there is a COST Increase!!! So you are paying a Fixed Rate for all usage. You are better off going to another provider down the page and look for a higher rate but it is fixed for all usage. You can look at your usage SmartMeter Texas to see the months you go over or under or calculate your average to choose the right plan. Good Luck.....”

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Posted 1 month ago

“Excellent service, worked with me when the provider had an issue on their website. Resolved quickly. Would recommend and will use again personally.”

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Posted 1 month ago

“I am going to be honest, I have a few choice words about the "Texas Power to Choose", but I won't write them down here, but it is not positive. It was never good for consumers, but it's what we are stuck with. Went to the Texas Power to Choose site, like I have done every year. For context I live in an apartment in the DFW Mid-Cities area. When I went to selecting "Home" selecting "Apartment", the 3 plans that had $50 discount for using over 500kw, of course none were available in my area. So only thing stuck with is getting $100 discount if I use over 1000kw. Last year that only happened 4 times. So if I don't use 1000kw, I would pay just over 23 cents a kw, that's nuts! What it promotes is not to be efficient with you electricity usage. . After looking for a couple of weeks with my current plan expiring I tried Energy Bot. There was a 12 month plan with a alright rate, and no big charges if you don't use over 1000kw. The rate was around 14.5 per kw. So not bad, and I can use as little electricity as I need to and not be penalized. Their site was good, simple, easy to use and it gave me providers that Texas Power to Choose didn't. So kudos to Energy Bot. . I will always dislike, no disdain is a better word for the whole Texas Power to Choose that was drummed up by TXU and Reliant. So in the end I got an decent plan for the next year, and I will look at Energy Bot in year and go from there.”

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Posted 1 month ago

“Your process make it every easy to cvhoose”

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Posted 1 month ago

“Very helpful and saved hours of research and wondering if I understood that research.”

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Posted 1 month ago

“Efficient and helpful”

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Posted 2 months ago

“Courteous and helpful. Saved me a lot of time and, hopefully, money.”

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Posted 2 months ago

“Seamless swith.”

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Posted 2 months ago

“New to Energy Bot, so far so good”

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Posted 2 months ago

EnergyBot is rated 4.8 based on 2,146 reviews